Ulta Beauty review: Scheduling and canceling appointments

I had an appt to get my hair cut and colored on Dec. 30th and received a call at 6pm on Dec. 29th that my appt had to be cancelled. I asked that the appt be rescheduled so they gave me appt for Jan. 1st at 3pm. I came to my appt and no one was there. The girl said that someone called me to cancel my appt again. I never received a call. They told they girl call out sick due to covid. They then gave me another appt for Jan. 2 at 4:15. It takes me 1/2 hour to drive Ulta. I was not happy I drove to Ulta for nothing. I went home and decided to cancel my appt because I do not think the Ulta in Exton, PA is managing appt when employees are going out sick and I do not want to chance getting covid. I cancelled all my appointments. I have been going to Ulta for 4 years and this was not good customer service. It really seemed to me Ulta could care less if they lost a client or if they gave me covid.