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Urban Air Trampoline and Adventure Park

Urban Air Trampoline and Adventure Park review: The whole experience

T
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8:37 pm EDT
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Visited urban air back in November of 2023. Purchased 3 ultimate passe for the kids. Started to have a good time until another family kids were jumping around by the tables where you can sit and eat. "Staff manger of Park" came over and started getting loud/,lippy with the parents. Um the kids are only 6-8? Why do they have to be reprimanded and yelled at? Isn't this an Trampoline/adventure Park? The dad was yelled at and I stuck up for him which got me called a nosy nobody! Wow, both my family and his family left only after 35-40 mins their! I was promised full refund Min us socks which were able 5 bucks for one pair. Never received it kept calm until a week or two ago... Was promised and led on to believe this as they collected my credit card information more than 2 times! This is not professional, mature and we're never booking a party, buying passes ever again oh yeah did I mention my card was compromised because of this? Idk who it was but they asked me for my numbers slot of times

Claimed loss: 95.00

Desired outcome: The promised refund especially for our kids why deserve it for the mental anguish it included for them, my girlfriend, me, and that guys family oh yeah and for PCi compliance

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  1. Urban Air Trampoline and Adventure Park contacts

  2. Urban Air Trampoline and Adventure Park phone numbers
    +1 (913) 298-0626
    +1 (913) 298-0626
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    +1 (817) 825-0004
    +1 (817) 825-0004
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    CEO
  3. Urban Air Trampoline and Adventure Park address
    14401 Metcalf Ave, Overland Park, Kansas, 66223, United States
  4. Urban Air Trampoline and Adventure Park social media
Urban Air Trampoline and Adventure Park Category
Urban Air Trampoline and Adventure Park is ranked 16 among 56 companies in the Entertainment category