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CB Banks US Bank Complaints #662-681
US Bank

US Bank review: horrible customer service and banking

R
Author of the review
5:08 pm UTC

I went to deposit cash at us bank atm machine at the Norwalk ca branch. The machine froze, keeping my cash and card. There was no one from the bank nearby to help, THREE other customers went and advised the tellers that I needed help, where as I couldn't leave machine since my card was still inside machine. NO ONE never came to help, after standing outside for 15/20minutes I went inside irritated and only to be told only my card could be given back to me but as far as the cash I had just deposited would have to be disputed and it would take up to 10 DAYS for me to get it! Unbelievable, Horrible service!

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  1. US Bank Contacts

  2. US Bank phone numbers
    +1 (513) 632-4141
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    Cincinnati Metro
    +1 (303) 585-8585
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    100%
    Confidence score
    Denver Metro
    +1 (414) 765-4636
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    Milwaukee Metro
    +1 (314) 425-2000
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    St. Louis Metro
    +1 (503) 401-9991
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    International Collect Calls
    +1 (800) 365-7772
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    Home Mortrage
    +1 (800) 242-1200
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    Existing Student Loans
    +1 (800) 285-8585
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    Lost & Stolen
    +1 (612) 659-2000
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    +1 (800) 872-2657
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    14%
    Confidence score
    Customer Support
    +1 (844) 266-5789
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    More phone numbers
  3. US Bank emails
  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
  5. US Bank social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all US Bank contacts
US Bank Category
US Bank is ranked 17 among 353 companies in the Banks category
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charge for services and account number without any approval
3
(opinions to this review)
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