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CB Banks US Bank Complaints #422-441
US Bank

US Bank review: manager attitude ( 1 comment)

S
Author of the review
9:51 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I just went to the Chicago Chinatown US bank ask for help about transferring money, the manager is a Chinese, she talks very loudly and really doesn't respect customer. She didn't help me figure out the problem at all, there is a service she doesn't know then she just say they don't provide it. I don't know why this kind of people without kind and patient, even without professional knowledge could be a manager, she is here to help customers solve problems but not laugh at them. I won't be there again and this person made me feel really bad, I'm considering close my US bank account and change a new one. Just never ignore that hire the wrong people will lose the right customers.

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N
N
Not Lester Holt
Lebanon, US
4 comments
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Mar 15, 2019 12:58 am UTC

What type of transfer were you trying to do? What is "a Chinese"?

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  1. US Bank Contacts

  2. US Bank phone numbers
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    14%
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    Customer Support
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  4. US Bank address
    800 Nicollet Mall, Minneapolis, Minnesota, 55402, United States
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    May 18, 2026
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