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US Bank review: Mortgage loan

mark abbink of US

Feb 15, 2024 10:27 am EST

Verified customer

Featured review

you people are something else. I will try here before my next move to retain an attorney. I took out a $50,000 debt consolidation loan with U.S. Bank. Worse thing I ever did. U,S. Bank is very difficult to work with. They sent me cashiers check to pay creditors. One CitiBank\BestBuy accept and then rejected it as a third party check. I went to U.S. Bank and tried to straighten this out. When I left U.S. Bank I thought everything okay. Not true. I ended up sending a personal check in the amount of $1816.86 to Best Buy to pay them in full. I have tried to work with U.S. Bank and sent several emails. They don't respond to me. So I was left with no choice buy to complain to government agencies. Made things worse. Joshua S. from U.S. Bank has lied about this. He said U.S. Bank sent a check to best buy in the amount of $1816.86 and paid them off. Totally incorrect. U.S. Bank sent a cashiers check to me dated Dec 11th 2023 for $1787.86. I Gave to Best Buy. I asked U.S. Bank to please reimburse me for the $1816.86 and they just sent me another cashiers check made out to best buy in the amount of $1787.86 dated Jan 30th, 2024. Why would they do this and then lie about. It was U.S. Bank's responsibility but in the end I paid it. It after all is my credit. I still have last cashiers check as I know Best Buy wouldn't accept it and besides I already informed U.S. Bank I paid it in full. This say's a lot about U.S. Bank. Why is U.S. Bank making this so difficult. Can you please give me money owed to me. And my account only reflects a Feb payment. There is also a Jan payment that should be there. I have brought that to U.S. Banks attention several times.

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US Bank - I will never lease a car from u.s. bank again 110

US Bank - closing of the checking account 32

Resolved

US Bank - vehicle lease-end charges 6

US Bank - unlawful holding of funds ($3000) 5

Resolved

US Bank - od fees/old balance 3

Resolved

US Bank - unethical behaviour

US Bank - wrong overdrafts and unknown accounts 1

Resolved

US Bank - missing money/bad customer service

US Bank - creative questional overdraft charges 5

Resolved

US Bank - impolite customer reps/harassing calls 4

Resolved

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US Bank contacts

US Bank phone numbers

+1 (513) 632-4141
+1 (513) 632-4141

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Cincinnati Metro

+1 (303) 585-8585
+1 (303) 585-8585

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100%
Confidence score

Denver Metro

+1 (414) 765-4636
+1 (414) 765-4636

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Milwaukee Metro

+1 (314) 425-2000
+1 (314) 425-2000

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St. Louis Metro

+1 (503) 401-9991
+1 (503) 401-9991

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International Collect Calls

+1 (800) 365-7772
+1 (800) 365-7772

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Home Mortrage

+1 (800) 242-1200
+1 (800) 242-1200

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Existing Student Loans

+1 (800) 285-8585
+1 (800) 285-8585

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Lost & Stolen

+1 (612) 659-2000
+1 (612) 659-2000

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+1 (800) 872-2657
+1 (800) 872-2657

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14%
Confidence score

24-hour banking

+1 (844) 266-5789
+1 (844) 266-5789

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+1 (800) 872-2657
+1 (800) 872-2657

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24-hour banking

+1 (800) 872-2657
+1 (800) 872-2657

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