Pottery Barn reviews and complaints 1
View all 296 complaintsPottery Barn - candle holder
On December 3, 2018 I purchased three candle holders from Pottery Barn in South Coast Plaza Mall. On the evening of December 29 I lit one of the candles. Shortly thereafter the candle holder exploded, throwing glass and hot wax into the room. The wick, now burning outside the holder would have certainly started a fire had I not been present in the room. These items should not be sold as candle holders as they are unsafe for use.
Latest reviews and complaints
Customer service Mr. Shacar, policy & procedure agent and a supervisor1
I started calling Pottery Barn Kids about the order I placed on...
1
If there a 0 star, I would give it. It has been five months and our...
1
I have been a loyal customer of Pottery Barn for years, and I have...
1
I have been complaining to Pottery Barn regarding a King Size Bed...
1
Pottery Barn has failed to deliver my daughter's bed 2X now and my...
We have received your comment. Thank you!