Ford

Module went out on my vehicle 4 weeks ago. Supposedly the part is on back order. The service dept. At this dealership does not like to return phone calls. Corporate also does not like to return phone calls. I would really like to know how long this is going to take to fix my vehicle. I have attempted to call a supervisor but stated I would have to wait 48 hours. This kind of service is not acceptable. Customer service is not provided here and will influence my buying habits in the future.