Discount Tire

I pull up park my car, employee approaches walks by me says nothing, I go into the store, notice 4 to 6 employees in garage area talking but not working on anything, one car is in garage area, guy with red shirt comes in ignores me goes into employees only office, comes back out again ignores me, goes back into garage area, I stand there for awhile and decide to leave. I have always had someone at least say we'll be with you shortly or acknowledge I'm there. I not used to this at discount tire, I'm a long time customer and only get my tires from discount tire and always have experienced excellent customer service