Kohl's

I purchased some of the aerogarden seed pods from the Kohls in Tigard, OR. Usually I get a yield from 7 out of 8 pods. The current box of herbs that I purchased (box of 6) has produced 2 of the 6. This product is expensive and to have only 2 of the pods produce is very disappointing and now based on the lack of growth I will have to throw away the viable ones. This is unacceptable and extremely frustrating. Please provide feedback on how to resolve this issue.