check refusal problem
This evening my check was refused when I went to make a purchase at this Walgreen's store.
When I asked the Manager of the store why he referred me to a 800 phone number to Ceretegy.
I had been to this same store the previous week and had no problem with my check, but tonight I seemed to be a problem for a $173 purchase. After calling Certegy from the store I got some person on the phone who took down my Drivers Liscense # all my bank information and then proceeded to tell me that she could find nothing in my history that would reflect negatively in regards to using my check. It seems, according to her that I fit into some computer model that possibly might deem me a risk based upon the day I write a check, the hour of the transaction or some other irrelevant criteria.
The fact that I have overdraft protection, have not had a history of bounced or NSF checks returned had little weight. Instead I was invited to apply for Certergy Gold, which would let me cash checks. This application is an affront to anyone. You provide critical data on yourself that could be used by anyone
who has access to this information.
I understand that this company used to be telecheck and I have never had a problem with using checks in any telecredit associated store in the past.
I have seen similar posting about Certegy on complaintsboard.com and urge anyone with similar problems to post thier experience. Perhaps with enough complaints this Company will adjust their computer models to include responsible consumers who have unwittingly fallen into their computer hell.
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