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Walgreens review: medication not ready

V
Author of the review
3:20 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

My name is Victor Gonzales Phone number [protected]... I called in my Medications in last night and was told that medications would be available for pick up today at 8:00 am. Now before going to pick up medications, i called and spoke to a representative in the pharmacy and was told that my medications would be available at 11:00 am. Well when i went in to pick up medications i was told that no one called or came in to work in the pharmacy ant the only employee that was working behind the pharmacy was one only one and he said that he had a huge list of prescriptions to fill and that he was behind due to lack of employees in pharmacy assisting and helping... Now i Think that having to go through this just to get my Medications that i need is a waste of my time, my money and gas because now i have to return and pick up my medications at 12:30 pm and my flight to wyoming now had to be cancelled for tomorrow To go work. i have a time schedule just like everyone else does and this is not the way to keep a 7 year customer!

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