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Walgreens review: discrimination of disabled person

U
Author of the review
12:28 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

Walgreens Pharmacy discriminates against disabled people who have valid prescriptions for pain medication and today really took the cake when they refused to fill a prescription for Lidocaine Ointment 5% by telling me that "we don't feel comfortable filling this prescription" and when I asked why they just re-stated the same comment except added "we have been told to tell you that we don't feel comfortable filling this prescription". Meanwhile, for the last 5 years they have felt "comfortable" filling my prescription for Vivelle Dot (hormone patches for menopause). They are listed as a "preferred provider" by both Medicare and United Healthcare but refuse to fill certain prescriptions. THIS IS BLATANT DISCRIMINATION in my opinion. THEY SHOULD BE REMOVED FROM BOTH MEDICARE/MEDICAID AND UNITED HEALTHCARE AS A PREFERRED PROVIDER.

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