Walmart review: jewelry department (assistant manager)

I ordered a Mother's ring on 11/23/15, not only was this ring ordered i paid upfront for it. Now I was having no issues until i got a email from walmart saying your order was in, so on 12/13/15 When i got there no one knows anything, they said they would call, I stated that I live in St. Louis so I can't come back in right away because i was only visiting for the day, I was told that they would call me when the package have arrived, on 12/14/15, they did call they left a message, I returned the call and they stated that they just needed the ring size, I then say why, because the ring should have already been ordered, she said okay let me check and i will call you back, she took all my info down, now on 12/15/15 i followed up with a phone call because no one called me back on 12/14/15, and spoke with the assistant manager and she stated that the company was backed up and I won't get my package until 2 weeks, I stated why do i have to wait when i ordered this item in plenty of time, I stated i ordered this item before the holiday shopping time, I don't feel i should have to wait any longer, she stated why not I have to wait, I was pissed needless to say, then I say let me speak with a manager she states I am the manager, I told her oh no everyone has a boss I would like to speak with your boss, she breathed heavy and said for me to hold on, then her manager got on the phone and tells me that it's going to be two weeks before i get my order. I am so very disappointed in this store because i know they didn't place the order when i first purchased the item and that they just now put the order in and that's why it's going to take two more weeks, so that will be almost 6 1/2 weeks i have to wait because they didn't do there job...SO SAD! horrible customer service...