Walmart review: Walmart ATT reuse prepaid card

5pm April 24th I walk into a very busy Walmart. all I need is to add money to my prepaid Walmart account for ATT... I ask 3 different associates and they tell me to go to the customer service desk. I am greeted by Walmart associate Patti. she says she does not know how to do the prepaid AT&t card. but instead of finding somebody who does know how to do it she continue to put it into the computer and as she was doing it on my side I scanned my card and it said approved. and then she says that it was denied she showed me the receipt but of course with my cash have automatically it came up on my phone that I was charged $58 at Walmart. I showed her and of course there's no disputing that because the money was taking out of my cash card. so I decide to contact ATT about the prepaid card and see if it was on there but it did not go on the card. so then I'm looking for Patty and she has disappeared I wait for about possibly 5 minutes when she comes back. she has somebody named Kyle another Walmart associate put in their code which they fail twice and when the drawer finally opens there is no cash in it. she goes and gets a cash register and gives my refund back. but the problem is I take the bus here and I travel quite a long ways and I work all day long just to come to Walmart to get money on my AT&t card so that I can re-up my service. and Walmart is the only place to do this. she does not bother trying to find anybody who does know how to do it. she just tells me that oh well you said somebody in electronics knows how but I've been told three different times by three different associates that I can only re-up the card at the customer service desk. so it looks like she's going to help me out she calls you electronics and I go to sit down while I'm waiting and she has walked past me three different times and has said nothing. very disrespectful very unprofessional I shop at this Walmart all the time and this makes me never ever want to come back here again or shop at any other Walmart for that matter. this is my complaint and I've submitting this on April 24th at 5:13 p.m. thank you and I appreciate hearing me out and taking my complaint seriously.

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