CB Car Dealers Chrysler Complaints #542-561

Chrysler review: deposit refund refusal ( 2 comments)

Never Buy From Westborn Chrysler of Bakersfield, US

Apr 29, 2015 11:29 am UTC

Verified customer

I visited Westborn Dodge to purchase a 2015 Charger. I gave a deposit for a vehicle, at that time I was told that my deposit would be refunded. I was not told that there were any stimulations on if my deposit would be refunded. I told the sales man what I wanted on my vehicle and he assured me that he could deliver. About a week later the vehicle came in, and to my surprise it was not the vehicle I asked for. I went to the dealership to get my deposit back and they are refusing to give me my money until the vehicle is sold. First of all, I will never know when the vehicle will be sold and I was never told that this may happen. Also, I've talked with the sales man (Scott) plenty of times, he never addressed me by my name EVER! I contacted another dealership and was told that this is against the law. I will never go back to Westborn Dodge and I suggest anyone looking for a vehicle to look elsewhere. It has been 2 weeks and I'm still going through processes on how to get my deposit back on a vehicle I never purchased or signed any papers for. This is the 3rd car I've purchased and the worse car buying experience I have encountered. The asst. sales manager was rude and the sales manager would not even come out of his office to address me or the situation.

2 comments

Add a comment

Carol McCrudden

Orangeville, CA

1 complaint

1 comments

Carol McCrudden of Orangeville, CA

Jul 10, 2018 11:44 pm UTC

Verified customer

Did this ever get fixed?
I am going threw the same issue.

LJ11

Ypsilanti, US

1 comments

LJ11 of Ypsilanti, US

Jul 11, 2018 9:35 am UTC

Replying to comment of Carol McCrudden

It was resolved after 3 weeks. However, before that happened I had to contact channel 7 news (Call for Action), because I was going to put this whole thing on the news. Once someone from channel 7 contacted the sales manager from the dealership, I was then contacted by the asst. sales manager to come get my deposit back. I ended up purchasing a vehicle from a whole other dealership and driving it to Westborn to get my deposit back. My experience was over 3 years ago, and it’s a shame that they’re still doing this to people. Take this situation as far as you feel the need to. Good luck with everything!

Chrysler - spare tire storage area. 11

Chrysler - defective brakes 23

Chrysler - sub frame rust 54

Chrysler - fraud 13

Resolved

Chrysler - fraud truck service 12

Resolved

Chrysler - 2013 chrysler 200 limited no passenger side heat

Chrysler - chrysler

Chrysler - service department

Resolved

Chrysler - My panoramic sunroof exploded

Chrysler - transmission has a hard bump

View all Chrysler reviews and complaints

Chrysler Contacts

Chrysler phone numbers

1800 870 714

Click up if you have successfully reached Chrysler by calling 1800 870 714 phone number 26 26 users reported that they have successfully reached Chrysler by calling 1800 870 714 phone number Click down if you have unsuccessfully reached Chrysler by calling 1800 870 714 phone number 24 24 users reported that they have UNsuccessfully reached Chrysler by calling 1800 870 714 phone number

2%
Confidence score

Australia

800 1692 1692

Click up if you have successfully reached Chrysler by calling 800 1692 1692 phone number 13 13 users reported that they have successfully reached Chrysler by calling 800 1692 1692 phone number Click down if you have unsuccessfully reached Chrysler by calling 800 1692 1692 phone number 9 9 users reported that they have UNsuccessfully reached Chrysler by calling 800 1692 1692 phone number

18%
Confidence score

International

8800 100 8182

Click up if you have successfully reached Chrysler by calling 8800 100 8182 phone number 0 0 users reported that they have successfully reached Chrysler by calling 8800 100 8182 phone number Click down if you have unsuccessfully reached Chrysler by calling 8800 100 8182 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling 8800 100 8182 phone number

Russia

+1 (800) 505-1300

Click up if you have successfully reached Chrysler by calling +1 (800) 505-1300 phone number 0 0 users reported that they have successfully reached Chrysler by calling +1 (800) 505-1300 phone number Click down if you have unsuccessfully reached Chrysler by calling +1 (800) 505-1300 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +1 (800) 505-1300 phone number

Mexico

+1 (800) 465-2001

Click up if you have successfully reached Chrysler by calling +1 (800) 465-2001 phone number 0 0 users reported that they have successfully reached Chrysler by calling +1 (800) 465-2001 phone number Click down if you have unsuccessfully reached Chrysler by calling +1 (800) 465-2001 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +1 (800) 465-2001 phone number

Canada

+354 534 4433

Click up if you have successfully reached Chrysler by calling +354 534 4433 phone number 3 3 users reported that they have successfully reached Chrysler by calling +354 534 4433 phone number Click down if you have unsuccessfully reached Chrysler by calling +354 534 4433 phone number 1 1 users reported that they have UNsuccessfully reached Chrysler by calling +354 534 4433 phone number

50%
Confidence score

Iceland

+420 221 586 512

Click up if you have successfully reached Chrysler by calling +420 221 586 512 phone number 1 1 users reported that they have successfully reached Chrysler by calling +420 221 586 512 phone number Click down if you have unsuccessfully reached Chrysler by calling +420 221 586 512 phone number 1 1 users reported that they have UNsuccessfully reached Chrysler by calling +420 221 586 512 phone number

Slovakia

+86 400 650 0118

Click up if you have successfully reached Chrysler by calling +86 400 650 0118 phone number 0 0 users reported that they have successfully reached Chrysler by calling +86 400 650 0118 phone number Click down if you have unsuccessfully reached Chrysler by calling +86 400 650 0118 phone number 1 1 users reported that they have UNsuccessfully reached Chrysler by calling +86 400 650 0118 phone number

China

+81 120 300 813

Click up if you have successfully reached Chrysler by calling +81 120 300 813 phone number 0 0 users reported that they have successfully reached Chrysler by calling +81 120 300 813 phone number Click down if you have unsuccessfully reached Chrysler by calling +81 120 300 813 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +81 120 300 813 phone number

Japan

+27 102 525 000

Click up if you have successfully reached Chrysler by calling +27 102 525 000 phone number 0 0 users reported that they have successfully reached Chrysler by calling +27 102 525 000 phone number Click down if you have unsuccessfully reached Chrysler by calling +27 102 525 000 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +27 102 525 000 phone number

South Africa

+82 803 652 470

Click up if you have successfully reached Chrysler by calling +82 803 652 470 phone number 0 0 users reported that they have successfully reached Chrysler by calling +82 803 652 470 phone number Click down if you have unsuccessfully reached Chrysler by calling +82 803 652 470 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +82 803 652 470 phone number

South Korea

+54 800 333 7070

Click up if you have successfully reached Chrysler by calling +54 800 333 7070 phone number 0 0 users reported that they have successfully reached Chrysler by calling +54 800 333 7070 phone number Click down if you have unsuccessfully reached Chrysler by calling +54 800 333 7070 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +54 800 333 7070 phone number

Argentina

+55 800 703 7130

Click up if you have successfully reached Chrysler by calling +55 800 703 7130 phone number 0 0 users reported that they have successfully reached Chrysler by calling +55 800 703 7130 phone number Click down if you have unsuccessfully reached Chrysler by calling +55 800 703 7130 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +55 800 703 7130 phone number

Brazil

+56 600 378 7000

Click up if you have successfully reached Chrysler by calling +56 600 378 7000 phone number 0 0 users reported that they have successfully reached Chrysler by calling +56 600 378 7000 phone number Click down if you have unsuccessfully reached Chrysler by calling +56 600 378 7000 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +56 600 378 7000 phone number

Chile

+1 (800) 334-9200

Click up if you have successfully reached Chrysler by calling +1 (800) 334-9200 phone number 0 0 users reported that they have successfully reached Chrysler by calling +1 (800) 334-9200 phone number Click down if you have unsuccessfully reached Chrysler by calling +1 (800) 334-9200 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling +1 (800) 334-9200 phone number

800-247-9753

Click up if you have successfully reached Chrysler by calling 800-247-9753 phone number 0 0 users reported that they have successfully reached Chrysler by calling 800-247-9753 phone number Click down if you have unsuccessfully reached Chrysler by calling 800-247-9753 phone number 0 0 users reported that they have UNsuccessfully reached Chrysler by calling 800-247-9753 phone number

Customer Service

More phone numbers

Chrysler emails

support@chrysler.com

100%
Confidence score: 100%

Support

Chrysler address

1000 Chrysler Drive, Auburn Hills, Michigan, 48326, United States

Chrysler social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 21, 2026
View all Chrysler contacts