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Westgate Resorts

Westgate Resorts review: treated like a 2nd class person

D
Author of the review
11:33 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I signed up for breakfast/ resort tour. I was asked if I made $50000/yr. Which is the minimum. We went at 8:45 for our 9 am app't. Not wanting to give my exact amount, I put down the monthly amount which equaled $54K. After a 25 min wait, the marketing mgr, Johnnie, took us aside and told us we I didn't qualfy for thr tourbecause of income. But he could give us the same deal on tickets if we took the Group tour. We were directed to another building which being disabled I can't walk well to. Despite a slew of golf carts, I was told I could walk or drive. When we got there, we were told we had to wait until 11 am for our Continental Breskfast! If the beginning of this visit didn't make us feel like trash, this topped the cake! We ended up wasting the morning, got nothing to eat and being admonished by Johnnie for being rude! He said he was doing us a favor by giving us the same ticket deal through their vacation club ! I can pay full price for tickets and will. I don't need their discount if it means bri g treated like trash.

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