Menu
Write a review
File a complaint
Westgate Resorts

Westgate Resorts review: failure tyo answer my last 5 emails ( 5 comments)

G
Author of the review
1:31 pm UTC

I have now written 5 rmails between the 27th May and the 1st April asking about the deeds and/or docement relating to my timeshare WTE532. I phoned yesterday the 1st April and spoke to Hernan who said that he would investigate and call me back - still absolutely nothing. I wish to sell the timeshare because in my opinion it is the worst thing possible. In the past letters have arrived with NO date, NO signature and NO name. If I ring back NO body knows a thing and the paper the letter is written is not worth a light.
Regards

Andy Anderson

5 comments
Add a comment
A
A
awile43
Merrillville, US
Send a message
Apr 11, 2008 8:09 pm UTC

I to am having trouble with westgate. They are such a rip off. No one answers our questions or complaints. I have tried to give it back even. They just keep threatening me. Any ideas what we could do to get some results from theis company?

J
J
jerome
St. Petersburg, US
Send a message
Aug 19, 2008 6:43 pm UTC

i m an owner with weste gate for 10 years i never had any probleme i used my time share all over FRANCE, SPAIN, GERMANY, ... if you dont understand the product you have a probleme

N
N
noname
Rockledge, US
Send a message
Oct 12, 2008 10:10 pm UTC

The next time you call ask the rep if your Account is in deeded status! If they say yes ask for the county courthouse phone number. You can call the courthouse and get a deed mailed to your home address. If they don't have the phone number ask for the county and you can get the phone number via net. If your account is not in deeded status, which your home resort being the towers it should be, ask for a copy of your contract and that you are willing to pay the ten dollars.

S
S
1shoelace
Calgary, CA
Send a message
Feb 24, 2009 4:49 pm UTC

Westgate Resort Timeshare - NO!
Westgate Resort Timeshare - NO!
Westgate Resort Timeshare - NO!
Westgate Resort Timeshare - NO!

These guys are worse than crooks because theve made an art of lying. We bought, we tried to get out, no replies- no service -no emails-etc...

We are Westgate resort slaves to a hotel in Las Vegas that has gone into financial stasis and wont be completed in time for our first stay. By then we will have paid out $12000 of our $17000 at 17% interest (they forgot to mention the interest).

We travel cheaper by internet than by their memberships or discounts.

Please God- protect the innocent and our children!
What have I done to myself?!

Gullable Mark in Canada, "owner" Planet Hollywood Westgate

A
A
akm1274
US
Send a message
Mar 29, 2009 7:45 pm UTC

i tried to use our timeshare we bought march of last year. when we went through the presentation, they promised us the stars and moon. they kept giving us a run around on reservations. they wouldn't return phone calls or emails. 2 weeks prior to when our vacation was scheduled, we still didn't have a room. after calling 10 times in a row, we finally got someone who spoke clear enough english to understand. they had a room for us...for $797. i was like wtf? i've payed out over $7000 for timeshare in which the total price was $14000 over 10 years and can't even use it like it was promised. i ended up staying on disney property for $417.

oh and we haven't gotten our deed yet either. we even went over there while we were in orlando to find out what was going on. no one seems to know. i'm selling the stupid thing and filing a complaint with the better business bureau and florida attorney generals office.

More Westgate Resorts reviews & complaints

Westgate Resorts - class action 78
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Westgate Resorts - fraud sales practices and no fraud dept 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Westgate Resorts - refund policy 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Westgate Resorts - westgate resorts is duplicitous 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Westgate Resorts - interval international membership 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Westgate Resorts reviews and complaints
  1. Westgate Resorts Contacts

  2. Westgate Resorts phone numbers
    Click up if you have successfully reached Westgate Resorts by calling +1 (888) 852-2959 phone number 0 0 users reported that they have successfully reached Westgate Resorts by calling +1 (888) 852-2959 phone number Click down if you have unsuccessfully reached Westgate Resorts by calling +1 (888) 852-2959 phone number 0 0 users reported that they have UNsuccessfully reached Westgate Resorts by calling +1 (888) 852-2959 phone number
    United States
    Click up if you have successfully reached Westgate Resorts by calling +1 (407) 355-2690 phone number 0 0 users reported that they have successfully reached Westgate Resorts by calling +1 (407) 355-2690 phone number Click down if you have unsuccessfully reached Westgate Resorts by calling +1 (407) 355-2690 phone number 0 0 users reported that they have UNsuccessfully reached Westgate Resorts by calling +1 (407) 355-2690 phone number
    United States
    Click up if you have successfully reached Westgate Resorts by calling +44 800 051 6728 phone number 2 2 users reported that they have successfully reached Westgate Resorts by calling +44 800 051 6728 phone number Click down if you have unsuccessfully reached Westgate Resorts by calling +44 800 051 6728 phone number 3 3 users reported that they have UNsuccessfully reached Westgate Resorts by calling +44 800 051 6728 phone number
    United Kingdom
    More phone numbers
  3. Westgate Resorts emails
  4. Westgate Resorts address
    2801 Old Winter Garden Road, Ocoee, Florida, 34761-2965, United States
  5. Westgate Resorts social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Westgate Resorts contacts