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CB Airlines and Air Travel WestJet Airlines Complaints #42-61
WestJet Airlines

WestJet Airlines review: Missed connection due to delay leaving yxe not having 75 minutes wheels on the ground

T
Author of the review
1:22 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Reservation code EVVAUY, no checked luggage

September 7th

-Westjet 601 Yxe - Yyc departure 7:40 arriving 8:55

-Delayed due to mechanical issues ( had to reset navigation system)

-Revised YXE-YYC departure 8:21 arrived 9:36

-Westjet 1424 YYC-LAS departure 10:25 -arrived at gate E75 at 10:07 lined up behind people boarding and denied,Empty seats on aircraft.

- Rebooked on WS1624 @3:30.

Told need 75 minutes wheels on the ground for international. Mechanical issue within your control . $400 compensation required.

Desired outcome: Air passenger protection requires $400 for each passenger by law is required.

Update by Tara shields
Sep 20, 2023 4:59 pm UTC

flight ws1624 was delayed 2 hours. as a result I am eligible for $700 as delay was 7 hours

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