CB Women's Clothing Woman Within Return item

Woman Within review: Return item

PDHill of Canton, US

Mar 01, 2024 4:03 pm EST

Featured review

I cancelled an order literally one day after placing the order. The order had not yet been shipped or even processing started on the order. I kept receiving emails telling me they were experiencing problems with their system and items would be shipped shortly. I responded to the email each time explaining that I wanted the order cancelled & had requested that within 24 hours of placing the order. A couple of weeks later, I received a shipping notice. I was told that I could return the order and I inquired about the return of their $10.99 return shipping fee. I was assured this would be reimbursed to me when the items were received back. Items were received on 2/22/24 back at their location. I received a credit back of $43.05 and the original bill was $69.92. Again, I contacted them and as of now, I'm still without my other $26.87. I was told I would get my $10.99 back within 3 business days (as of 2/27) but I would not get back the other $16 because that was the shipping charge?!?! I asked why I was being charged for shipping on an order I had cancelled 2 weeks before they shipped it and I should not be penalized for their mistake.

Still no $10.99 or my other $16. No response from them whatsoever.

Claimed loss: $26.87 for the fees I was shorted on my refund.

Desired outcome: Receive my refund along with an apology for their mistake.

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Woman Within - misuse of credit card 4

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Woman Within - Advertizing 21

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Woman Within phone numbers

+1 (800) 228-3120
+1 (800) 228-3120

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Customer Service

+1 (888) 579-6635
+1 (888) 579-6635

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Canada

800 3388 1111
800 3388 1111

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United Kingdom

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Australia

+1 (915) 225-4971
+1 (915) 225-4971

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International Shipping

+1 (866) 776-9859
+1 (866) 776-9859

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Problems With Payment

+1 (800) 677-0216
+1 (800) 677-0216

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Customer Service

+1 (800) 248-2000
+1 (800) 248-2000

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To Place an Order

+1 (800) 477-7030
+1 (800) 477-7030

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Customer Service

(800) 228-3120
(800) 228-3120

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