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YES! Communities review: upper management / site manager ( 1 comment)

M
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8:52 am UTC
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This is what i see daily, and when i complain about anything they talk down to me like i`m stupid. (they think just cuz it comes out of thier mouth that they`re right and they`re not) I`ve been here going on 19yrs. and i know what the rules are but, don`t understand why you have to complain to get anyone to enforce said rules. In fact, when yes bought the place they handed out (only to ppl. that ask) a copy of said rules and said they would strictly enforced. When in fact the only rules that have been enforced are the one or ones that they can hire someone to do so. Like towing ...
i`m posting pics. They`re what i see daily.
Also, My lot does not meet any of the local ordinances codes and never will, (there`s just no room) unless my home is moved to another lot. On the 1st of this month i told Denise (manager of the property) that i need to show her what`s going on in my back yard. Water and suer pipes, drainage issues, and i have no privet drive way with access to the street as per local ordinances codes.
Last but not least, over a year ago she (Denise) told me that she was working on the trash cans to be moved in of the street issue as per local ordinances codes and YES Communities guidelines for community living. and still nothing. i`m sick of what this place looks like. Most of the pics.were taken two days after trash day, so it sits all week . (all week, they sit there all year, s) the last pics. are of my home.

Update by MikeDelaney
May 20, 2019 9:11 am UTC

Oh and here is the proof, this is the title of my last complaint over a year ago. Yes! Communities / no guideline enforcement/ blatant disrespect

YES! Communities response
May 22, 2019 2:55 pm UTC
YES! Communities customer support contacts
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1900 16th Street, Denver, CO, 80202, US

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www.yescommunities.com

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Mike,

Thank you for your post. We appreciate the dedicated and work you put into keeping your lot and home in pristine condition, your efforts have not gone unnoticed. That being said, the community is working tirelessly to improve the community appearance. They have an extra dumpster available for residents to throw away large items and the community manager drives the community several times a week to issue out violations if needed. She drove the community yesterday and wasn't able to spot all of the violations in the photos you provided, so it seems as though many of the issues have already been taken care of to date. For the violations she did spot, she spoke with the residents to ensure the violations would be remedied as soon as possible. We appreciate the pride you take in home and we hope to get all residents of the community onboard to take the same pride in their homes and lots so the overall community appearance just continues to improve.
Update by MikeDelaney
May 22, 2019 4:56 pm UTC

I appreciate the sentiment and the fact that I got a reply. However, there is a new issue that came up yesterday afternoon and I don`t want to discuses it here in a public forum, not to mention I don`t know who you are. With that being said, I really would like to speak with someone out of this area. How can I do that, and who would it be that I would be speaking with if you would please. And time is of the essence.
Thank You kindly.

YES! Communities response
May 22, 2019 5:06 pm UTC
YES! Communities customer support contacts
Phone numbers
Address

1900 16th Street, Denver, CO, 80202, US

Website

www.yescommunities.com

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Please contact our Resident Relations Department at 844-280-2203 and our team in the home office at Denver, Co will be able to assist you with your additional concerns.
Update by MikeDelaney
May 22, 2019 5:12 pm UTC

WOW! That was fast, Thank You...

YES! Communities response
May 22, 2019 5:26 pm UTC
YES! Communities customer support contacts
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1900 16th Street, Denver, CO, 80202, US

Website

www.yescommunities.com

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You are welcome, have a good evening.
Update by MikeDelaney
May 25, 2019 10:06 am UTC

I called the number you provided and left a massage, no reply to date . After I called, I remember that when I was living in Charleston S. Carolina (yes community) I fixed this guys car that no one else could seem too . He said if I ever need anything to let him know . (works for arc/yes) So, I reach out . After that, I reached out to my second cousin (she's an attorney here in Raleigh N.C.) Although she`s very busy, she set an appointment up for me to go though my file . (she reminded me that I saved her little brother from drowning and she feels like she owes me) However, (now that I know who you are) I feel like I should make a couple of points before I move out of Village park . My wife has told me to, GET OUT !
One. You did not address the part of my complaint where I stated my lot is not in compliance with local codes and ordinances . No matter, I`m out . Two. Picture #11 was and has been and still is as I write this there before the big clean up effort of last Saturday . She had everyone here (of course you already know that) I saw two woman walking past my house with bags in their hand for the trash they where to be picking up . I guess that`s was what was going on . They missed that . ? Three. Most of the pictures are very recent and can only be seen from the cities street . Which in my opinion should be a major focus for the over all appearance of this community .
Now to the issue at hand, so everyone can read.
The manager stop my wife on her way in from a hard days work, stopped her on the street and stated that I was posting stuff on the internet and social media and that I can not be putting their names out there like that . (now IDK who`s names she is talking about) and that she needed to talk to her in the office this week . My wife came in crying and told me to, GET OUT! I have seven days as of now to do so . This is the third time since these new people (manager and her assistant) Which BTW the manager stated to me that she buts heads with . ? Really! That maybe way it`s hard to get stuff done . IDK... Nor do I care . Fire her, N.C. is a right to work state, and insubordination is grounds for immediate termination . But, I`m sure that you already know that . So, there you have it folks .
I`m embarrassed because of the way this place looks . why do I have to embarrassed you` all to get it cleaned up . (Oh that`s this is probably the big things going on behind the sense) I SWEAR! you people are something else . Remember this: To be offended is a choice we make; it is not a condition inflicted or imposed upon us by someone.
Also, if you`re looking to point a finger, point it at Maria, she is to blame . I`m not to be ignored ! By By … B-KIND :) and have a good Memorial day weekend, and remember the reason :)

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Update by MikeDelaney
May 25, 2019 11:33 am UTC

Oh, I forgot to you the she told my wife that she turned it over to the attorney (copied the internet post and email that I sent her to help her with the parking lot issue, evidently she was offended by as a female ….

YES! Communities response
May 28, 2019 1:11 pm UTC
YES! Communities customer support contacts
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Address

1900 16th Street, Denver, CO, 80202, US

Website

www.yescommunities.com

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Mike,

Please feel free to email all of your above complaints into YESICanHelp@yescommunities.com or RM-NCG@yescommunities.com to reach the regional management team of Village Park, those two avenues will be the best suited for your concerns to be reviewed by the appropriate. If you wish to leave the community we wish you the best and appreciate your residency with us thus far.

Have a good day.
Update by MikeDelaney
May 30, 2019 12:28 pm UTC

Resolved:
All issues are resolved .

YES! Communities response
May 30, 2019 12:49 pm UTC
YES! Communities customer support contacts
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Address

1900 16th Street, Denver, CO, 80202, US

Website

www.yescommunities.com

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We are happy to hear all issues were resolved.
Resolved

They`re working to clean up . Thank You .

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anonymous#1
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Mar 07, 2020 7:47 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I came across this complaint a couple of weeks ago. I live in the same park Village Park in Greensboro NC. and know Mike and his wife Mary. As I read the post and saw that it was marked Resolved. Anyone reading this can see that the only reason Mike said it`s resolved is because they ( manager ) to his wife that she was going to turn it over to the attorney.
In fact I felt compelled to take pictures and come back to voice my opinion on the matter. Nothing is being done about any of the points that were discussed in Mikes complaint.
Here are three pics. The company truck is parked in front of Mike and Mary home and I would not want to look at the trash all week end sitting in front of my home like that. The trash cans on their street are always out on the street . The office leaves their trash cans in the narrowest street in the park you have to stop to let the people speed by.
Also, the leasing and sales agent Emirba told my husband and I not to talk to Mike because he is a trouble maker. WOW! What a professional thing to say.
Mike and his wife Mary are some of the nicest people we have met.

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