Bailey Street Home
reviews and complaints

So, I decided to give Bailey Street Home a try and ordered two sconces on Wednesday, 5/30. I was excited to see that they offered same day shipping or get $50, so I thought I would receive my lights in no time. However, a week later, I still hadn't received any information about shipment. I decided to call customer service and waited for over 25 minutes before someone finally answered. Unfortunately, the only information they could give me was that they would email shipping information in two days.

Finally, on 6/2, I received the shipping information I had been waiting for. I was relieved, but the shipping status has not been updated since then, and it's been 4 days already. I'm starting to get worried that I won't receive my lights anytime soon.

I must say that I'm disappointed with Bailey Street Home's same day shipping or get $50 claim. It's very deceiving! Although I did receive my $50 credit, I still don't have any lights.

To make matters worse, I've emailed Bailey Street Home several times, but they have not responded. And their customer service phone line always has a very long wait. It's frustrating to not be able to get any answers or help when you need it.

Overall, I would not recommend that you order from Bailey Street Home. My experience has been horrible, and I don't want anyone else to go through the same thing.

So, I was looking for a new ottoman and stumbled upon Bailey Street Home's website. I saw a photo of a wicker ottoman with a cushion and thought it was perfect for my living room. I placed the order for $145.00, but upon closer inspection of the description, I realized that I was only purchasing the cushion! I was so disappointed and immediately tried to cancel the order by calling the number provided, but they were closed. I tried again the next day, but they were still closed. It was a Saturday, so I guess they were taking the day off.

However, when I checked my order status, I saw that the cushion had already been sent out! I couldn't believe it. They couldn't take my call to cancel the order, but they could send out the cushion right away. I bet they do this all the time, knowing that busy people won't want to go through the hassle of returning an overpriced cushion. And let's not forget about the shipping fees, which are always so expensive.

I order things online all the time, and most businesses don't bill me until they're ready to ship out the product. It seems like Bailey Street Home is trying to scam me into keeping a purchase I don't want. I'm worried that I'll have to pay a huge fee to ship it back, and I don't want to waste any more of my time dealing with this.

I'll update this review once I find out if they cover the shipping or if I end up getting screwed over because I didn't read the description carefully enough.

So, I recently had an unfortunate experience with Bailey Street Home, and it has left me feeling quite disappointed. Firstly, I had to wait for more than an hour in a hold queue to know the status of my order, and to my disappointment, it seems like it's not unusual for them to keep customers waiting for long periods. I tried to reach out to them through various means like calls, emails, and chat messages, but to no avail. Sadly, I was left hanging, and despite the promises that someone would get back to me, that was not the case at all.

What's worse is that they would leave me in the chat queue even if they closed for the day, which I couldn't understand. I mean, isn't it basic customer service to make sure that their customers are attended to and that their concerns are addressed? It seems that the only way to get through to them is to say that you have a new order, which is quite concerning since it feels like they value their new customers more than the loyal ones.

To make matters worse, I decided to dispute the charges with my credit card company, and I'm now tracking all calls, emails, and chat attempts. It's a shame that it had to go this far, and I just hope that other buyers will exercise caution when dealing with this company. Buyer beware.

As a customer of Bailey Street Home, I must say that my experience has been less than satisfactory. Upon receiving my order, I noticed that one of the lights was broken. After contacting customer service, they assured me that a replacement order was placed and that it would arrive within a reasonable timeframe. However, more than a month went by and I had still not received a replacement.

When I reached out to Bailey Street Home, they informed me that the replacement order had been delayed and that it would not be available until mid-November. This delay was unacceptable, especially considering that it had been four months since I made my original purchase in July. When I requested a full return, they refused.

At this point, I decided to initiate a dispute through PayPal. It was only after doing so that Bailey Street Home agreed to send me a whole new light. While I do appreciate their willingness to address the issue, I feel that waiting four months to resolve the problem was simply too long.

To make matters worse, I recently discovered that the replacement light does not match the others in my set. This is extremely frustrating, as I simply want a complete set of four outdoor lights.

Overall, I am extremely disappointed with the level of service I have received from Bailey Street Home. I have had much better experiences with companies like Wayfair and Overstock, and I would not recommend Bailey Street Home to anyone looking to purchase quality items with efficient customer service. If I don't receive a full set of lights soon, I will be forced to dispute and report them to the complaintsboard.com.

Bailey Street Home (baileystreethome.com) does not seem to have lived up to the expectation of this customer. They purchased a mirror with the promise that it was in stock and would be shipped in 24-48 hours. Unfortunately, that was not the case. They waited for shipping confirmation and only received delayed messages with new dates each time. Currently, they have been informed that the product is delayed indefinitely- which is a far cry from the guarantee that was initially advertised.

It is quite disheartening to note that the customer did not receive any response to their emails, and no one ever answered their numerous phone calls. This lack of customer service is a major issue that the company needs to address immediately. Bailey Street Home received payment for the product on 5/1 but is yet to deliver as promised.

This customer feels like they have been scammed, and it's understandable that they would have such a sentiment. It's unfortunate that no one from the company has attempted to rectify the situation, leaving the customer without the purchased product and rather disappointed. It's also worth noting that the customer had to spend several hours calling, emailing, and trying to track down their purchased product.

As a result of this experience, the customer would not recommend anyone to purchase from Bailey Street Home. They feel that it is a waste of time and money, with zero stars as the rating that they would prefer to give. This is certainly not the type of experience anyone would hope to have, especially when it comes to a company that is supposed to be reputable. Overall, the customer's feeling is that Bailey Street Home is a company that one should avoid.

Upon exploring Bailey Street Home's website, I have to say that my experience has been somewhat okay so far. However, I do have a few concerns that I would like to express. Firstly, I would prefer it if they offered actual wooden furniture instead of composite wood. I am not a big fan of composite materials and I'd rather not have them in my home.

Another issue I came across was their "Up to 25% off" offer for first-time purchases, which turned out to be only 5%. This left me feeling misled and disappointed. Although the customer representative was very helpful and pleasant, I didn't appreciate being given unrealistic expectations. I believe it's important to be transparent with customers about discounts and savings, and offering closer to the truth, such as up to 10%, would have felt more honest and authentic.

On the bright side, I did appreciate the positive and helpful attitude of the representative on the phone. While a 5% discount is better than nothing, it could feel like a bit of a slap in the face when expecting much more significant savings.

In conclusion, I enjoyed perusing their selection of products and everything else about the transaction was pleasant. However, my recommendation to Bailey Street Home would be to offer more real wood products to attract customers like myself who prefer authentic and high-quality materials. If they could address these issues, I would definitely consider returning as a customer in the future.

I recently had an experience with Bailey Street Home (baileystreethome.com) that left me quite disappointed. I ordered a wall clock that was supposed to be presented in multiple shades of different woods. However, when it arrived, it was a flat grey color that covered up the "brass tones" in the numerals - a far cry from what I had expected. Naturally, I reported the issue and requested to return the item. However, I was shocked to hear that while the return was "approved," I had to pay for the shipping myself, which ended up being a whopping $70.

I tried to negotiate a better deal with them or ask for a reduced rate on the shipping, but all I was told was to send it back with the return slip in 10-30 days or it would not be accepted. As someone who had spent over $120 on this item, I was beyond disappointed with the treatment I received as a customer.

Although I had initially planned to return the clock, the prohibitive cost made me decide to keep it and give it away instead. However, I felt compelled to share my experience and warn others about what they can expect from this company. Shockingly, I received no response whatsoever from Bailey Street Home when I shared my concerns on their website.

As someone who shops for home furnishings, decor, and supplies online frequently, I can confidently say that Bailey Street Home is not a friendly or easy-to-work-with company. I will not be buying from them again and will be sure to spread the word among fellow shoppers who value positive customer experiences. Overall, while the product may be of quality, the service and treatment of customers is subpar and leaves much to be desired.

My recent experience with Bailey Street Home (baileystreethome.com) has been both positive and negative. Upon ordering a new table, I had some questions and decided to try out their online chat service. Unfortunately, the representative was unable to answer my question and directed me to contact the manufacturer directly. While this was a minor inconvenience, it did lead to a 10 minute wait on hold before I spoke with someone who was ultimately unable to provide the information I needed.

However, despite these initial setbacks, I have to say that the experience improved from there. After calling the company's 888 number, I was quickly connected to a helpful representative who apologized for the wait time and explained that the manufacturer was notorious for not providing cut-sheet information. He took down my email and promised to send me the information as soon as he received it. I was impressed with his courteousness and willingness to help, even if he didn't have all the answers himself.

One thing that concerned me was the shipping and return policy. In my conversation with the representative, he let me know that the weight of the dining table I ordered would likely mean a costly return shipping fee. This differed from what the online chat representative had told me earlier - that there were no shipping charges on returns or restocking fees. While this disconnect is frustrating, I hope that ultimately everything will work out smoothly.

I am looking forward to receiving my new dining table, but I wish there were more detailed stats available on the product page. For example, I am curious to know if the table is made from 100% wood and what the thickness of the wood is. It would be great if Bailey Street Home could include this kind of information on the product page, as it would save customers the trouble of having to track it down themselves.

All in all, my experience with Bailey Street Home has been a mixed bag. While the customer service representatives I spoke with were courteous and helpful, there were some issues with the information I received and the lack of details available on the product page. However, I appreciate that they are working to resolve these issues and remain hopeful that my table will arrive in good condition.

Oh boy, where do I even begin with my experience with Bailey Street Home? Let me start by saying that I am beyond frustrated with this company. I ordered a product from their website based on the images they advertised, but what I received was completely different from what I saw online. The legs were not the same as shown in the picture, and the joints were also different. Disheartened, I decided to reach out to their customer service department to try and resolve my issue. Little did I know, it would be an absolute nightmare trying to get in touch with anyone.

I have been trying to reach a resolution for over three weeks, and I haven't heard a single word from them yet. I've sent multiple emails, but they seem to have just fallen into a black hole because there has been no response. I even tried calling them, and I was on hold for over three hours before realizing that the office had already closed. The system kept telling me that a representative would be right with me, but that was far from the truth. The chat queue wait time is also misleading, and I have yet to receive a response through that avenue as well.

The worst part is, Bailey Street Home seems to prioritize positive reviews over customer service. They respond quickly to positive reviews, but when it comes to addressing customer issues, they seem to have gone MIA. The excuse that they're a small company and have suddenly had a ton of new customers is trite and unhelpful. As a customer, I expect better communication and transparency than this.

In my opinion, the majority of the reviews on their main page are fake. If you're reading this one, congratulations on finding a real review. I genuinely have nothing positive to say about Bailey Street Home and will warn my fellow designers to stay far, far away. It's tempting to go for the good deals, but honestly, it's not worth the frustration and lack of service. Spend your money elsewhere.

I recently had an experience with Bailey Street Home, a company that specializes in home goods and furniture. I decided to order 6 new glass top desks from them in July, but when they arrived, I was shocked to find that they only came with the table legs and not the glass tops that were supposed to be included. This was very disappointing, especially since I have ordered 4 of these desks in the past and they all came with both the glass tops and legs for a similar price. This inconsistency and lack of transparency was misleading and frustrating.

To make matters worse, I have called the company multiple times since mid July to inquire about getting a quote for the glass table tops, but to no avail. Every time I call, I wait on hold for 20-30 minutes, only to either not receive an answer or be told that I will receive a call back with a quote, but never receive one. This lack of responsiveness and follow through is unacceptable.

After several attempts, I finally received a call back today, but the customer service representative couldn't locate my order number, so I was transferred to someone who could. Unfortunately, after waiting another 15 minutes on hold, no one picked up. It has now been 6 weeks since my order was delivered, and I still don't know when I can expect to receive the glass table tops.

In all honesty, this is the worst customer service experience I have ever had with a company. Even my cable company provides better customer service, and that's saying something. My frustration level is at an all-time high, and I wouldn't recommend this company to anyone.

My experience with Bailey Street Home was a bit of a mixed bag. Initially, I had some trouble with my credit card information being off by one number when I placed my order late night on 8/19/20. However, the next day, I received a call from the company to correct the number and my order was confirmed on 8/20/20. While everything seemed to be going smoothly, I then encountered some issues with the shipping and delivery process.

Despite receiving an email on 8/24/20 stating that my order had shipped and being billed in full, the "FedEx" tracking number provided to me was invalid. After attempting to track my package for several days with no success, I followed the directions on the company's site and emailed them to inquire about the problem. However, six days later, I still had not received any response.

To further complicate matters, I received a text on 8/26/20 from a delivery company named R & L, stating that I had a freight delivery from Elk Lighting. This was odd to me since I had only ordered a small six-pound lamp from the company, not a "127-pound pallet of merchandise" as R & L described it. The delivery company attempted to call Bailey Street Home to sort out the confusion but was unable to get in touch with anyone. I also tried to contact the company but received no response.

After several days, my dresser finally arrived on 9/1/20 and it was absolutely stunning and in perfect condition. I couldn't be happier with the piece and the great deal I got on it. However, I feel that I should caution potential customers about the slow or absent response to questions or problems after payment has been made. While I would consider ordering from Bailey Street Home again due to the quality and value of the product, I would definitely be more cautious and prepared for any potential difficulties in the shipping and delivery process.

Bailey Street Home, a home goods e-commerce company, has some customers questioning the legitimacy of the business. One customer explained that they made a purchase on 02/12/2021 and the payment was immediately withdrawn from their credit card, but they have yet to receive their order. The customer also received an email stating that the item was on backorder every Friday, with promises that it would be in stock the following Friday. However, to date, the merchandise has not arrived.

When the customer contacted the company's customer service phone number for help, they were met with an unhelpful associate who could not answer their questions and even hung up on them. The customer also tried contacting the company via email twice, expressing their concerns and requesting an in-stock guarantee credit as outlined in the guidelines listed on the website. They received a response thanking them for their email, but it was not relevant to their request for an in-stock guarantee credit.

The company's website does offer an in-stock guarantee credit, which promises customers a refund if items are on backorder for more than 30 days. However, it appears that the company's customer service team is not well-equipped to address customer inquiries regarding this guarantee. The customer also noted that when they called the customer service number, they were hung up on when they asked about the in-stock guarantee credit.

It's important to note that only orders over $400 qualify for the $100 credit, while orders under $400 are eligible for a 20% refund. Additionally, only standard products are eligible for the in-stock guarantee credit, while custom finishes, special lamping, and made-to-order products are not. Discontinued items are also not eligible for the credit.

All in all, it seems that Bailey Street Home may have some issues with its customer service team and fulfillment process, which has left some customers feeling frustrated and questioning the legitimacy of the business. While the in-stock guarantee credit may seem like a perk, it's important for customers to be aware of the fine print and to consider their options carefully when making purchases from this company.

I recently bought a plant stand from Bailey Street Home, but I was disappointed when it didn't match the description. I followed their instructions to return the item, but I ran into some issues. They gave me a RGA #, but they didn't include a shipping return label. According to their Free Return Policy, they should have paid for the return shipping since my order was over $200. However, when I went to FedEx to return the item, I had to pay $108.27 out of my own pocket. This is not what I expected from a company that claims to have a Free Return Policy.

I'm not happy with my experience with Bailey Street Home, and I plan on reporting them to the Better Business Bureau. I don't recommend buying anything from this company. Their false advertising and lack of customer service is unacceptable.

So, I recently had an unfortunate experience with Bailey Street Home, and it has left me feeling quite disappointed. Firstly, I had to wait for more than an hour in a hold queue to know the status of my order, and to my disappointment, it seems like it's not unusual for them to keep customers waiting for long periods. I tried to reach out to them through various means like calls, emails, and chat messages, but to no avail. Sadly, I was left hanging, and despite the promises that someone would get back to me, that was not the case at all.

What's worse is that they would leave me in the chat queue even if they closed for the day, which I couldn't understand. I mean, isn't it basic customer service to make sure that their customers are attended to and that their concerns are addressed? It seems that the only way to get through to them is to say that you have a new order, which is quite concerning since it feels like they value their new customers more than the loyal ones.

To make matters worse, I decided to dispute the charges with my credit card company, and I'm now tracking all calls, emails, and chat attempts. It's a shame that it had to go this far, and I just hope that other buyers will exercise caution when dealing with this company. Buyer beware.

As a customer of Bailey Street Home, I must say that my experience has been less than satisfactory. Upon receiving my order, I noticed that one of the lights was broken. After contacting customer service, they assured me that a replacement order was placed and that it would arrive within a reasonable timeframe. However, more than a month went by and I had still not received a replacement.

When I reached out to Bailey Street Home, they informed me that the replacement order had been delayed and that it would not be available until mid-November. This delay was unacceptable, especially considering that it had been four months since I made my original purchase in July. When I requested a full return, they refused.

At this point, I decided to initiate a dispute through PayPal. It was only after doing so that Bailey Street Home agreed to send me a whole new light. While I do appreciate their willingness to address the issue, I feel that waiting four months to resolve the problem was simply too long.

To make matters worse, I recently discovered that the replacement light does not match the others in my set. This is extremely frustrating, as I simply want a complete set of four outdoor lights.

Overall, I am extremely disappointed with the level of service I have received from Bailey Street Home. I have had much better experiences with companies like Wayfair and Overstock, and I would not recommend Bailey Street Home to anyone looking to purchase quality items with efficient customer service. If I don't receive a full set of lights soon, I will be forced to dispute and report them to the Better Business Bureau.

I gotta say, I had to wait on the phone for a long time a few times when I was dealing with Bailey Street Home. It was a real bummer, but I guess that's just how it goes sometimes. When I first put in my order, I accidentally used the wrong credit card. I called them up right away to fix it, but they said they couldn't do anything about it. That's not like Amazon or Wayfair, where you can change your payment info super easy.

Anyway, I got these two chairs from Bailey Street Home, but I barely even used them over the course of a year. Then, one day, one of the chairs just fell apart when someone was getting up from it. I was pretty bummed out, so I called up Bailey Street Home to see if they could help me out. I wasn't even asking for a full refund or anything, just maybe a discount on a replacement or some replacement parts. But they just kept telling me that the warranty was up, so there was nothing they could do.

Honestly, I like to buy stuff from companies that are willing to work with their customers when something goes wrong. It's not like I was asking for the moon or anything, just a little bit of help. But I guess Bailey Street Home isn't that kind of company. It's a real shame, because I was hoping to be a repeat customer, but now I'm not so sure.

When I was browsing through the Bailey Street Home website (baileystreethome.com) for the first time, I found that there were a few obstacles when trying to create an account. Initially, I was asked to confirm my email address before proceeding. However, the website failed to prompt me to create a password during this process. As a result, when I attempted to log in at a later time, I was unable to do so because I didn't have a password for the account. It was a bit confusing, to say the least.

Later, when I made an attempt to create an account with the previously confirmed email address, I was notified that the email address had already been used. It took some extra effort to untangle this issue, but eventually, I was able to create an account after contacting customer support.

On the bright side, Bailey Street Home offers a 10% discount to members, which is a great incentive to join. However, I was unsure if I had received this discount or not. It would be helpful for the website to clearly indicate whether or not the discount has been applied during checkout to avoid any confusion.

Overall, it was a bit frustrating to navigate the sign-up process on the Bailey Street Home website. But, I am willing to overlook this issue as they offer a wide variety of unique and stylish home decor items that caught my eye.

As a consumer, there's nothing more frustrating than having made a purchase and not knowing when you can expect to receive your item. This seems to be the experience of a frustrated customer who left a review about Bailey Street Home. Even worse, they've had to wait for over a week and are still unaware of when their product might finally arrive. It's understandable how disheartening this must feel, especially given the excitement that comes with purchasing a new item.

This individual even admitted to having regrets about their purchase. It's unfortunate that such a negative experience has potentially ruined what should have been a happy and exciting time. Additionally, it's concerning to hear that the lack of communication from the company's customer service team has only added to their frustration.

It's worth noting that the reviewer mentioned other frustrations, such as difficulty accessing real people for customer service. This can certainly add to the frustration and delay in receiving updates about the status of an order. By contrast, shopping at a physical store like Home Depot provides customers with the option to interact with sales associates who can offer assistance and provide updates.

Overall, the Bailey Street Home experience described by this customer is a warning for anyone considering purchasing from them in the future. It's clear that the company needs to improve their customer service and communication, as a lack of these elements has led to a very disappointed and unsatisfied customer.

I recently stumbled upon baileystreethome.com and was initially excited about the potential of finding some great deals on their website. However, my experience with this online store left me feeling quite disappointed.

Firstly, I was quickly discouraged to find that the price listed under the search results was actually $8 higher than what was listed on the website itself. This immediately felt misleading and made me question the legitimacy of the prices.

Next, I attempted to sign up for a 25% off discount by entering my email address. Unfortunately, I never received any confirmation email regarding the discount. This left me feeling frustrated and uncertain if the discount would ever be applied to my purchase.

Given my unease, I tried reaching out to the customer service phone number listed on the checkout page but no one answered - despite it being during their stated hours of operation. This lack of communication left me feeling unsupported and unattended.

To further add to the problem, while listening to the customer service recording I was provided with a discount code (night20) for 20% off, which I attempted to use during checkout. However, the code didn't work and ultimately was a waste of time.

Overall, my experience with baileystreethome.com left me feeling quite let down. Although they offer some quaint and interesting products, their lack of communication and unreliable pricing make this online shop quite difficult to recommend to others.

My recent experience with Bailey Street Home has left me extremely disappointed and frustrated. While I understand that some circumstances can be out of a company's control, the lack of communication and customer service I have received is unacceptable.

After receiving an email notifying me that the item I had ordered was on backorder and to contact them if I had any questions, I attempted to reach out to them multiple times. Sadly, my attempts to speak to a live representative were met with consistent hold times, totaling an astonishing 4.5 hours.

Despite leaving two voicemails and sending an email, I have yet to receive any response or acknowledgement from the company. It is disheartening to spend so much time trying to reach a company and still receive no assistance or updates.

As a customer, I expect to be treated with respect and to have my concerns addressed in a timely manner. Unfortunately, the lack of communication and accessibility provided by Bailey Street Home has left me with a sour taste in my mouth. I hope that they can improve their customer service so that no other shoppers have to go through what I have experienced.

My experience with Bailey Street Home was nothing short of a nightmare. I had placed an order for what I thought was a beautiful silver and purple lamp, but when the BOX arrived, I was shocked to find that the contents were clearly not what I had ordered. What I had received was a rust-colored lamp with a purple back panel and red shades - a far cry from what I had initially wanted.

Understandably frustrated, I immediately reached out to the company to voice my concerns and requested a return or replacement. They asked me to send pictures of the product, which I did without hesitation, but then I didn't receive a response. After waiting for a reply for days, I decided to re-send my email and remind them of my case. Unfortunately, that didn't work either, and despite my efforts to contact them three more times, their silence continued.

I'm still left with a lamp that I can't use and no resolution in sight. To say that I'm disappointed with Bailey Street Home would be an understatement. It's unequivocally a SCAM, and I should have known better than to order with them. I feel robbed and scammed by this company, and I wouldn't recommend it to anyone.

Recently, I had contacted Bailey Street Home to enquire about purchasing a headboard for my queen-sized bed. I was pleased to have been informed that two such headboards were readily available in stock. Excitedly, I proceeded to submit my order online, and even pre-filled out my details beforehand. However, my joy was short-lived when I found out that the headboards were unavailable until the 15th of September 2020 - a considerable wait time from now.

Left with uncertainty and anxiousness, I tirelessly searched for ways to confirm if the headboards were, in fact, available for purchase. I dedicated a considerable amount of time on the phone with the customer service representative, who assured me that she would verify if the two queen-sized 2499 BEL 3334077 headboards were indeed in stock. I would like to extend my sincere gratitude to the courteous representative for her speedy service in retrieving the vital information and putting my mind at ease.

I earnestly hope to receive a prompt response from Bailey Street Home, indicating the availability of the desired headboards. I am keen on acquiring them without any delay, as I remain loyal to Bailey Street Home and would prefer to purchase from them instead of seeking alternatives from other companies. Nonetheless, if they are not available, I will be forced to rescind my order, which would be saddening.

Thank you for taking the time to read my review, and I hope to be a satisfied customer soon.

My recent experience with Bailey Street Home, an ecommerce website specializing in furniture and home decor, was far from satisfactory. I was hoping to purchase a desk, but unfortunately, the process did not go as smoothly as I had anticipated.

When I added the desk to my online cart, the item was inexplicably removed and the price altered. I attempted to contact their customer service team several times via phone, but was met with long hold times and unhelpful representatives who were ill-equipped to handle my concerns. While the representatives assured me that they would look into the issue, I was eventually transferred to a voicemail without hearing back from anyone.

In addition, my repeated attempts to contact the company via email were also met with silence. Clearly, Bailey Street Home has some serious communication challenges that need to be addressed.

In light of these difficulties, I would strongly caution others against using this company. While they may offer attractive products, their lack of customer service is a major red flag. There are plenty of other online stores that value their customers and are willing to work with them to resolve any issues that may arise.

I recently had an unpleasant experience with Bailey Street Home (baileystreethome.com), which has left me quite disappointed. To begin with, I received a damaged clock in my package, which is never a great start to any shopping experience. Of course, I requested a replacement for the clock, and that's where the trouble began.

When I reached out about the damaged item, I was asked to provide pictures, which I promptly did, along with a video of the damaged clock. However, despite my best efforts, I did not receive a response from the company. I even contacted customer service and was told that my request had been submitted and that someone would reach out to me within 24 hours. Unfortunately, that never happened either.

As a buyer, this experience has left me feeling quite frustrated and disappointed. I think it's essential for companies to stand behind their products and ensure that their customers are happy with their purchases. The lack of response and follow-up from Bailey Street Home has left a sour taste in my mouth, and I doubt that I will ever shop with them again.

In my opinion, buyers should be aware that if they receive a damaged item from Bailey Street Home, they should not expect the replacement or refund process to go smoothly. While I can't speak to other people's experiences with this company, I would caution anyone thinking of shopping there to proceed with caution. It's always better to be safe than sorry, and in this case, I certainly wish I had taken my own advice.

My experience with Bailey Street Home was disappointing. I was excited to decorate my home with the beautiful lights I purchased from their website, but unfortunately, the quality and visual appearance did not meet my expectations. I was surprised at how cheap and small the lights looked when installed on my ceiling. The high gloss accentuated the plastic look of the shells, which was not visible in the pictures from the website. I would have never guessed that this would be so noticeable when installed. I reached out to the customer service department with my concerns, hoping to return the items I purchased. Unfortunately, I was told that I could not return the lights and received no compensation for my disappointment. Spending over $100 for two cheap-looking lights was a surprise, as the pictures on the website were much more impressive than the actual products. Overall, my experience with Bailey Street Home was disappointing, and I would not recommend their products to others.

My experience with Bailey Street Home was unfortunately not up to par. While browsing on Google, I came across an advertisement for a purchase that was priced at $582. However, when I went to buy it, that price was nowhere to be found. It felt like the website was using bait-and-switch tactics to lure me in. Frustratingly, when I called customer service, I was met with a friendly yet uninformed representative who showed no concern for the price discrepancy that I mentioned.

The website also offered me 25% off if I signed up and gave my email address. I did sign up, only to find that the coupon didn't even work. This whole incident felt like another example of the bait-and-switch tactics being used by Bailey Street Home. Furthermore, I am now inundated by emails from them and other companies, leading me to believe that my email address was sold to other organizations.

While I hope that the product I purchased - a vanity - is of good quality, I will not shop with Bailey Street Home again. I cannot support a company that uses deceptive advertising and disregard for customer concerns.