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Facebook complaints 1383

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12:23 pm EDT
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My personal FB account (Shaun McQuitty, [protected]@gmail.com, phone number [protected]) was hacked and subsequently FB permanentely disabled my account for violations I did not commit. The same day my personal account was hacked my linked payments for advertising were charged (see above). I had to close some accounts and have worked with my fraud...

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4:17 pm EDT
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Facebook Facebook app

Kathy Scally Abrignani - Facebook profile has been hacked - never had a problem like this before

My email is [protected]@comcast.net - my telephone number is [protected] - I have a new iPhone 14 Pro Max and live in Clinton Township, Michigan

Facebook confirmed I was hacked but I am unable to secure my account and have tried everything but want to get back in

I am unable to use the mobile phone number text to get a code, email or anything - all passwords have been changed even the old ones don't work - I was able to get back in last night and the hacker gets right back in -

I have sent screen shots of the ip address - iphone 15 that hacked me and it says Brazil - would like to get back in as it has been 3 days now.

Desired outcome: Just to get back in - because I cannot reach Facebook at all - I would appreciate a response or to fix my account as soon as possible

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2:17 pm EDT

Facebook there are many sites from China being per trade as legitimate sites like QVC and Orthopedic shoes clothings stores etc,

they put up orthepic shoes and sketcher shoes and rip us off. How come these people can put up these fraudulant sites but I cannot put my link to my direct sales company website? That is a legal udiness and not scammers but these people can get away with ripping people off. I orderd a pair of shoes never got them . i ordered pants and got a shirt the size of a child and not pants as adverti sed. There are many of these fraudulent posts that are made to look ligit and they are not. how do I get my money back I don't because when they sent this shirt it came in a usps bag with not return address or paper inside to show where it came from. I totally got taken.

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8:20 am EDT
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Facebook Full restoration of my account and photos

My Facebook page has been hacked! No one will respond! Someone is texting under my name asking for money! I do no need it! I want my account to be restored immediately! You have already suspended one account I have tried to set up! Please call [protected], or [protected]@gmail.com ASAP!

Started when a friend by the name of Steve Campbell texted me to send my phone #. To make sure it was him I called him on video messanger to make sure it was in fact him. Got a video of him but phone hung up. They texted back that they needed to get into their messenger! They got into my friends list, and have contacted everyone… wanting money!

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blcs716
Clendenin, US
Oct 31, 2023 12:14 am EDT
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Same thing happened to mine on 10/11/2022. Not one reply to the numerous help center for and emails.

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4:29 am EDT
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Facebook Close down original page (wearing papa hat)

I have had a Facebook page for many years under my name of Michael Phillips. The photo of me is one wearing a baseball cap in blue with the word "Papa" on it. It was recently hacked and the password changed. I have now set up a new page with a similar photo but hatless. I want to cancel/delete/block the original page but having tried all your suggestions am unable to do so.

HELP!

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5:28 pm EDT
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I've noticed there's an unresolved balance of $816 on my account for advertisements that were run after the sale of my previous business. As I've been unable to reach a representative to discuss this matter, I'm finding it increasingly difficult to resolve this issue. Could you please review my account and remove the outstanding charge? I have a new venture...

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4:54 pm EDT
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Facebook Unfairly for no reason took my account.

I joined Facebook many years ago, and had my first Page taken because they said I was a spy! I'm 85 now and never was a spy. I lost years of pictures and I loved my page. Facebook needs to be more careful who they hire. What they did to me, amounts to Elder Abuse!

Pastor Jeanette i. Auteri

1006 Cardinal Dr., Belgrade, Mt

[protected]

PS, I am sure you want some long explaination. You took my account unfairly and you have never given it back. All because I used a different computer to sign on

Desired outcome: My original Facebook Page please!

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3:53 pm EDT

Facebook Facebook account

My Facebook account was hacked on 1st September, name changed to Meta Copyright Bawhchhianta Meta, my email address and phone number were removed from the account so I could not access it. I have been email every Facebook email I can find since then and nobody replies to me. I have seen hundreds of similar posts online. I reported that my account was hacked and Facebook acknowledged that the Password had been changed. I was asked to upload ID which I did (Driving licence), received an email to say I needed to submit a different one, I have tried this multiple times and each time it says that there is a limit to how many times I can do this and to try later. My account is linked to a business page, which has credit card details linked to it, I have no access to that page. I am extremely concerned about the security and why nobody appears to be taking it seriously.

Desired outcome: I would like my Facebook account retrieved and returned to me ASAP.

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12:10 pm EDT
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On tuesday 19th |september my hotmail account was hacked - I noticed the email around 9.30pm so I changed my password - but then the internet went down in the whole town so I couldnt change facebook - when I checked in the morning my account was logged out but my profile pic had been changed to a back circle - I checked with my friends and one had taken a...

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5:42 pm EDT
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Facebook My facebook account was hacked

Wednesday 13 September 2023, my Facebook account was hacked by someone in Ireland. The hacker changed my password as well as my email address associated with my Facebook account to his email address. I have done everything I could to get my Facebook back, with NO luck at all. I have send a lot of emails to Facebook with the attachments with NO luck. I have saved photos of my children in my Facebook account. It now looks like my Facebook account is disabled. Please help me. I attach all the information that I have.

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10:12 pm EDT
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Facebook Facebook

I am being harassed and defamed on Facebook these individuals are creating fake pages time and time again I block they get new ones. It’s gotten so bad I can’t even post a review on a company without them slandering me publicly. Facebook has purposefully made sure people like me who are harassed and defamed and whom reside in the United States of A. cannot report these situations?! I am being harassed and defamed on facebooks USELESS platform and they do NOTHING! I have reported all of the fake pages these individuals continue to keep those pages and comments stay up for everyone to view. I am looking into suing Mark and his little gang of trolls I lose my life over this my blood is on your hands !

Desired outcome: Delete these accounts! Remove the content! Do what the heck you state you stand for!

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8:51 pm EDT

Facebook Account access, facebook not responding to me about my hacked account.

On 8/1/23 received email stating that an email address was added to my account. Three minutes later received a second email stating my email address was removed. Immediately after that received email informing me my password was changed. This was done while I was sleeping between 5am and 7:30 am. At about 1:30 pm I went thru the account recovery process to regain access to my account. Uploaded my ID to prove who I was and got access to my account. I could not totally regain complete access to remove false information (email and name) and could not change my password. I attempted the account recovery process three times and only got temporary access to my account. I have sent emails to Facebook requesting help and have not received any response..

Franklin Hom

[protected]@hotmail.com

Desired outcome: I want Facebook to contact me and return my account back correcting all the false information.

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5:04 pm EDT

Facebook Facebook Person: Andrew Vereecke posted illegal public gathering

Posting states, I have a large room organized downtown above Murray's Tool and Knife.. Inviting all to attend for musical Jam sessions.. First night scheduled Tuesday September 19th yr 2023..

Andrew has no permission and Andrew is not a tenant at this well known commercial building located in Owen Sound, Ontario Canada..

I have already connected with the Owen Sound ,Ontario Canada Police Department.. The police department stated should anyone unlawfully entry and or tress pass enter the building the night of Tuesday September 19th, the person and person's will be criminally charged and or arrested..

Landlord of the building

Neil Hayhurst

Mobile phone [protected]

Desired outcome: Remove posting and not allow further postings

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7:04 pm EDT
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This has been going on in Face Book in my account for the past couple of days. Your account is restricted for 24 hrs You didn't follow our community guidelines. So I can't click on any icons if I like, Heart, or whatever. Why can't you tell a person what they did wrong! This is getting so ridiculous and I'm sick and tired of it. This has become a habit...

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9:23 am EDT
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Facebook Restricted for 24 hrs. and then 1 hr. then 24 hrs. again

This has become a habit with your algorithms program. First it is 24 hrs, then it goes to 1 hr. for the past couple of days. I think you need to give me an explanation. It is getting ridiculous and when a person doesn't even know what they did wrong, how do you expect them to correct it. Face Book use to be fun to use and I have many of my High School Friends on here and even relatives I never knew I had. I am 78 years old and don't need this stress in my old age. I enjoy being in a Diabetic Group, but to ask a question, I usually can never see an answer, because Face Book doesn't even send any e-mails of who answered you. But my biggest thing now is this algorithms program and always coming up with these restrictions for what reason?

Thank You for an answer,

Judy Fake.

[protected]@comcast.net.

P.S. I've been a member since 2008 when I became a widow and at that time, I was certainly glad for the company.

Desired outcome: Hopefully, You will be understanding and correct this problem.

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7:59 am EDT
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Facebook My Facebook is hacked

I am not able to login to my Facebook account. Even when I try to login through forgot password system does not recognize my phone number and email address. Instead shows some other email address as shown in the attachment.

My name is Letty John.

user Id is [protected]@hotmail.com

please let me know if you any more information is required.

You can contact me on email

Desired outcome: I want to get my account back.

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3:15 pm EDT
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Facebook Wilco big sale

Why has Facebook not removed the following link

https://www.facebook.com/100064057269714/posts/pfbid02cdFDBbV54TGkpAHA8PCBEfgr9Q9jd6L81CJSTgMkpD7xvWaqduxmYzgYmgWWPBwzl/

Or is it because Facebook has not made enough money from the scammers yet?

Is it because META is making money of people being scammed, so allows scammers to stay on the site.

Will META publish this complaint on Facebook as a public viewing, or hide it?

If META are not making money, they will publish, if they are making money, they will hide it.

Desired outcome: Acknowledgement that site has been removed and Facebook reimburses those scammed because of their inaction in checking scampers.

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8:31 am EDT
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Facebook Facebook has been hacked and am not able to resolve

two months ago I was not able to log in my facebook acount. i have tried everyday, getting codes reset options and nothing is working. I went on my husbands facebook and reported mine as fraud also and now it is blocked even further. Pleae help me. I have so may memories, photos, family and friends that I stay connected to on facebook. it is difficult to reach anyone in person for customer support. This is very frustrating.

Desired outcome: Nikkeya bell3/30/77password old: [protected]@password new: Alabama330I would like to be able to get into my facebook personal page and business poemfect gift pagethank you so much

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3:15 pm EDT

Facebook Reporting hacked account

I have tried to report a friend's hacked account - it was impossible. The people who took over his account are ruining his reputation with dirty pictures, etc. They are also posting stupid questions and then asking respondents to message them.

The friend is incapacitated, so I tried that route - using the "Special Request for Medically Incapacitated or Deceased Person's Account. His wife sent me a doctor's note, and I created a Word doc explaining the situation and that she does not have Power of Attorney yet. I was not able to attach both documents, and I could not submit the form with just one. I repeatedly got the error message: "missing required field".

I enter a file name and click "Choose File". File name disappears. See attachment.

There is no help desk. The situation is unacceptable.

Desired outcome: I want this account deleted.

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10:27 am EDT
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Facebook facebook business page hasnt woked since 11th august, hugely effecting my company

my work facebook is down, no explanation, non of the public ie: customers, party bookings etc... can see the page, no messages since the 11th august, its adventure island play centre - why has this happened, it is having a costly effect on my business ...my name is sarah valente

company director

please can someone get back to my as soon as with a resolution and an explanation? my email is : [protected]@gmail.com or telephone number : [protected]

thanking you in advance

Desired outcome: resolution

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Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
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Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review my first amendment was posted on May 30, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7769 reviews. Facebook has resolved 133 complaints.
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  1. Facebook contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 69 69 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 161 161 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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