Latest Reviews and Complaints
Not trust worthy and they dont keep up their commitment on their satisfaction guarantee
Spoke to Amart Hoppers Crossing, they are a nightmare rather than being helpful. Lady, I spoke today over the phone, was not helpful in any way, rude, and had no empathy at all. She is not letting me explain or suggest alternative options, saying it's open and not a change of mind so they cannot exchange for the recliners with additional cost that I am...
Read full reviewAwaiting Refund on 3 seater lounge damaged
On 13 September 2023 A-Mart picked up damaged 3 seater lounge (Chelsey ) that was delivered 4 September 2023.
I have been getting the round around from the store and on line chat with different process on my refund.
It should not take this long for a refund and the fact I also did not get a receipt from the driver that it was picked up is not professional. I made sure I took photos on the day as proof with there sms messages as my back up.
I have tried to call the store before writing the complaint as to no answer this morning.( 16 Sep 2023)
I appreciate a refund was a solution, but I even had to wait for that and chase A-Mart head office up as did not hear from them when put in a customer care the following day 5 September 2023.
Desired outcome: I'd appreciate a response and refundAll I want is my refund of $746.73 back into my card a.s.a.p without any fuss.
I finally got my refund in the bank today Wednesday 20th September after much struggle back and fourth and phone calls
Amart Furniture Reviews and Complaints
How do furniture buyers rate Amart Furniture?
Amart Furniture’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of furniture buyers are dissatisfied with their purchases.
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Amart Furniture complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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