Latest Reviews and Complaints
Quality of Product
Purchased a Walk-in Shower enclosure from them. Website looked fabulous, but don't be fooled. On my order alone was a late delivery, when it did arrive arrived damaged. Having to wait for replacement product, my installer had to move on to next job, rescheduling us later. Thankfully the installer opened to find the damage. Product arrives approximately 10 days later. Installer schedules us for 2 weeks out, as he has to finish another job in progress.
Installer finally gets to our bathroom removing existing fixtures. We left the house during install due to noise and dust. Get home to see the "BURNT OAK" portion of enclosure is more like BLEACHED DRIFTWOOD. Call ABF, and sent pictures. Takes them several days to reply with a FUTURE DISCOUNT CODE on next purchase, without addressing issue reported. I give them 48 Hours and no reply on financial compensation for poor quality control of INSTALLED product. Product also comes from Mexico. Company name should be Mexican Bath Factory.
Why would we want to purchase another product from them, when the first purchase is defective.?
Desired outcome: Financial compensation of $500.00
2 American Bath Factory Complaints
How do home renovators rate American Bath Factory?
American Bath Factory’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of home renovators are somewhat satisfied with bath products.
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Fraud-Deception-lies
ABF, American Bath Factory, Dream Bath International Contractors.com, whatever you called your self, are calling yourself, you lied to us, deliberately deceived us, and now you thing by changing your name and firing everyone in your business including your own family members (rick), and selling contractors.com (kurt), that this is just going away, no you...
American Bath Factory complaints: history and resolution overview
Out of all reported cases, 1 complaints (50%) have been marked as resolved, while 1 complaints (50%) remain unresolved. The most recent resolved complaint, Fraud-Deception-lies, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.
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