Domino's Pizza review: horrible management, tact, and capability

710 E 32nd St, Yuma, AZ 85365. Store 7691.

The "general manager" Jordan. Horrible tact, & enjoys arguing. As though the store's ran by a teenager with an attitude is good for business.

Ordered 3 pizzas, 1 came out BLACK &charred. I called the store & told her I didn't want that pizza, it wasn't touched, & she said it was ordered well done. I informed her I didn't want it well done, also it was the only well done pizza I got from dominos black. She proceeded with "I made it so I'm going to have to charge you for another"

All I wanted was another pizza & she could take back the black one. But Jordan said "I don't care, I'm going to have to charge you for another one."

I told her, what about Domino's guarantee?, she said her dad owned the store. As though that's a justifiable reason for being rude.

Jordan's tone, tact, unprofessionalism, poor interpersonal relations & lack of compassion- gave an impression she didn't get her job for being deserving of it. She continually argued with me because I wasn't satisfied with the product that she had made.

All I asked for was a 1 for 1 swap.

I spent a decade in the United States Marine Corps, just got out this year - only to deal with civilians in charge of a store, who can't satisfy a customer, or have any evident of having professionalism.

In the end, my kids didn't get a pizza, my 1 year old is still learning to chew, Im not trusting an extra crispy - burnt pizza, or he'd choke.

Besides her, this store had been scrutinized once before, had a corporate manager inspecting all items that excited (that was the only time in the past 3 years that I got great food as well as customer service).

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