Domino's Pizza review: time take to deliver exceed 2 hours

To whom it may concern,

I ordered a small order of one regular medium pepperoni pizza with twists stix on April 12th 2019 from the Domino's store located here in Escondido Ca. I placed my order online around 9:25. After about an 1hr and 45 minutes, I called Domino's to ask about my order and was told that it was gonna be ready in another hour, but that if I really wanted my order soon then I would have to drive in and pick it up myself, which I did. When I picked up my order, I paid and was never given a receipt for my order. If I had waited it would have been a total of about 3 hours to receive my order. I would of not received this order if it wasn't for my kids that really wanted the pizza, this store is definitely lagging and making Domino's look unpromising of delivering the proper product on time. Please help this store achieve efficiency and satisfaction. We really like Domino's and don't want it to disappear. If we can get a repair voucher compensation for time loss and great dissatisfaction my kids would really love it. Thank You