Latest Reviews and Complaints
Booking ID: 30825046
De todas las excursiones que compramos fuela única que no se pudo realizar porque EL GUIA NO LLEGO! Se esperó en el punto de encuentro indicado. Cuando ya pasó la hora, se volvió a ingresar a la agencia preguntando a qué hora llegaba el guía y la respuesta que dieron es que había pasado la hora de la excursión. No dieron solución. No hicieron devolución del...
Read full reviewRequest for cancellation booking was not addressed
We reached the A Famosa ticketing and there was a offer from the online officially website. I wrongly booked under 3rd party website (Headout) instead of booking from the officially website. The google search directed me to this website. My booking was still in pending process and when I called Headout , it was unreachable, and no confirmation received...
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Refund not received
I am writing regarding a refund that was confirmed but has not yet been received. Purchase date: January 1, 2026 Refund confirmation date: January 10, 2026 Reference ID provided: 75184896009179374702300 Although I received confirmation that the refund was processed and a Reference ID was issued, the amount has not been credited back to my...
Read full reviewHeadout complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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Request for cancellation booking was not addressed
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