Kiesel Guitars Musicians Reviews 2026

Latest Reviews and Complaints

Soloredblue of Mililani Town, US

Aug 12, 2019 1:11 pm UTC

Verified customer

New complaint

Featured review

support and custom guitar design

These guys are going down hill. I asked if they could replace a piezo pickup in a guitar that they built for me years ago. Just send me a direct replacement. They were confused because they could not identify who made the original part. They ended up sending me a piezo pickup that I bought from them. I installed it and the output was about 60% le...

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How responsive is Kiesel Guitars's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

active circuit brand new guitar complaint defect direct replacement guitar pickup output return postage shipping expenses tonal change

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Kiesel Guitars has received 1 complaints on ComplaintsBoard. The first reported case, support and custom guitar design, was published on Aug 12, 2019, and the most recent complaint, support and custom guitar design, was posted on Aug 12, 2019.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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