King & State review: Extended warranty

A number of months ago I put in a claim on my Bosch Heat Pump Dryer. Two techs were dispatched, each with no idea how to fix it. In retrospect, I should have bought a standard dryer, but I did buy the extended warranty for "peace of mind". 70% of my phone calls to King and State get dropped while being on hold. They do not seem to communicate via e-mail (no paper trail) and are indifferent to my concerns on the phone. I doubt a resolution is coming, but I do hope this will add to the other voices out there about this company and will prevent others from giving King and State their money.

I will not be buying another warranty from King and State, nor a product from The Brick which sells and promotes the warranties from this company.