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CB Airlines and Air Travel Lufthansa German Airlines Refund voucher & new purchase
Lufthansa German Airlines

Lufthansa German Airlines review: Refund voucher & new purchase

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8:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

My name is Balarama Avadhuta. I was promised by Lufthansa a refund of 600 EUR, for a missed flight, BUCHUNGSNR.: 3CH83R, on 20 October 2022, and since almost one year now, I still have not got my money back. I want to use this voucher, FB ID [protected], to book another flight from Munich to Merida, Mexico. I addressed an email to Lufthansa Customer Relations, but Lufthansa does not even reply anymore to my requests and complaints.

I also asked Customer Relations to write to me in English because I am American; I do not speak German, and Google Translator is unprecise with translation, yet Lufthansa employees write me only in German.

I want to fly from Munich to Merida, Mexico on the most affordable flight, on or about 1/10/2023 and return on or about 1/5/2024, and I want to use my voucher to pay part of the deal, but it seems Lufthansa is not responsive. Please, let me know how I can use my voucher to purchase a ticket? And please provide me with a Customer Service contact number hence it seems emails are often disregarded for longer periods.

Desired outcome: Buy a ticket by using my voucher FB ID <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>.

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  1. Lufthansa German Airlines contacts

  2. Lufthansa German Airlines phone numbers
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    Mexico
    More phone numbers
  3. Lufthansa German Airlines address
    Lufthansa Aviation Center, Airportring 21, Frankfurt am Main, New York, 60546, Germany
  4. Lufthansa German Airlines social media
Lufthansa German Airlines Category
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