CB Mortgage Companies Mr. Cooper

Mr. Cooper review: Mortgage loan

Brad Anderson baddbradd of US

Apr 14, 2026 3:22 pm UTC

Verified customer

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My construction loan changed from Supreme Lending (dishonest company) to a Mr Cooper fixed loan. Interest rate 2% higher than my credit union that I'm trying to finance with now. Mr Cooper has the wrong date concerning my loan, (I have the papers) and also NOT applying my payment funds to my account. ALSO, My monthly payment is half... so each month I try to pay it has a lesser amount due but also shows a late payment. I can't get a payoff to get refinanced. What do I do?

Claimed loss: I now a reduced credit score because of them not counting MY PAYMENTS. $25K is fair

Desired outcome: For them to be forced out of business for causing distress in my and my spouses life

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Mr. Cooper phone numbers

+1 (888) 480-2432

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+1 (855) 375-4001

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Refinancing

+1 (833) 353-0370

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866-964-5282

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Mr. Cooper emails

shortsalesupport@mrcooper.com

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Confidence score: 100%

Support

devon.bevis@mrcooper.com

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Confidence score: 98%

executive

Mr. Cooper address

8950 Cypress Waters Blvd, Coppell, Texas, 75019, United States

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Apr 15, 2026
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