Rockefeller Center Visitors Reviews and Complaints of rockefellercenter.com

Latest Reviews and Complaints

Big steve of US

Jun 02, 2026 3:32 pm UTC

Verified customer

New complaint

Featured review

The bar

We visited the to Rockefeller to see the amazing views This was great And thought we would treat ourselves to a drink in the bar area I had a beer and my wife had what was described as a luxury hot chocolate Far from it, when you pay $11 you don't expect it to be served in a paper cup I would expect that I. McDonald's but not such a beautiful venue Don't go in the bar and be ripped off !

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Bauereton

New review

A delightful visit to the Top of the Rock

I recently visited the Top of the Rock Observation Deck at Rockefeller Center, and the panoramic views of New York City were simply breathtaking. The staff was friendly and the whole process from buying tickets to reaching the top was smooth and well-organized. It wasn't just about the view; it was the experience of watching the city from such a majestic vantage point that made it memorable. The decks were clean and offered plenty of space to enjoy the scenery without feeling crowded. It's a must-visit for anyone wanting to see NYC from above.

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How responsive is Rockefeller Center's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Rockefeller Center is a large complex in NYC known for its iconic ice-skating rink, observation deck, and annual Christmas tree lighting. It hosts Top of the Rock, shopping, dining options, and seasonal events. The center also offers office space and studios for NBC-TV.

Rockefeller Center has received 1 complaints on ComplaintsBoard. The first reported case, A delightful visit to the Top of the Rock, was published on Dec 5, 2024, and the most recent complaint, The bar , was posted on Jun 2, 2026.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Jun 03, 2026