your square trade warranty on my tv and remote.
I first called about a faulty Visio remote. Over the phone with a Squaretrade Tech it was determined the remote was bad and we would be sent a new remote. Weeks later we still hadn't received a remote so I called them. They said they didn't have that remote in their inventory so I should buy one myself and mail them the invoice to be reimbursed. I did what they asked and still have not gotten a check. We've had hours of phone time and emails going around in circles. This all started in mid May.
I have sent copies of original warranty plan, cash register receipts, and invoice for new remote. I am totally frustrated at this point and request my warranty charge refunded, $59.99 and my cost for having to go out and buy my own remote, $28.58.
I trust we can handle this matter in good faith.
Regards,
DRB
the squaretrade does not respect your customers
I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage.
My laptop has stopped working and I got in touch with Squaretrade, through its employee Brian ([protected]@squaretrade.com) to obtain the authorization to fix my laptop in Brazil. Nevertheless, the company did not find my record, as well, they asked me to send a copy of the purchase receipt, what has been done.
After more than a week, I have yet to receive any information of the company and my laptop is still broken.
I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage.
My laptop has stopped working and I got in touch with Squaretrade, through its employee Brian (brian@squaretrade.com) to obtain the authorization to fix my laptop in Brazil. Nevertheless, the company did not find my record, as well, they asked me to send a copy of the purchase receipt, what has been done.
After more than a week, I have yet to receive any information of the company and my laptop is still broken.
Both the recliner and loveseat controls are not working. They will only allow me to file one claim at a time. I had previously filed a claim on the sofa in Oct. 2025 and it took until Feb 10, 2026 to finally get it repaired.
I also filed a claim on my washer in Jan 2026 which they closed without anyone ever contacting me.
I am not getting any help with my warranty TV . I purchased a extended warranty through Square trade. I have called they give me the run around. They keep saying Amazon handles the TV issues and transfer me to amazon. Amazon says that square trade is responsible for fixing or replacing the TV. No one seems to know what to do.
I have tried to call and cancel my coverage for our cell phones. We use AT&T and we got it through Sams club
Called7 times
Can not get it canceled
Number I am calling is [protected]
Cancel my coverage
Alice Nunes and Regis Young
Filed the claim for broken lawn mower and approved the claim of $370.81 on 11-01-23(claim$[protected]) attempt to call 3 times to receive the E-gift card already but not successful yet
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