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Subway review: consistent over charging ( 1 comment)

D
Author of the review
5:50 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

I just changed offices for a few weeks and which is very close to a subway. On every visit i purchase 2 foot long subs and 2 bottles of water. I order 1chicken salad and 1 Tuna every time. I visited the store around 8-10 times with in a 2 week period that i was in my Selden office. I was always charged over $18 and always different prices even though same exact products ordered, and today i found out why. I watched my order being charged and the woman clicked EXTRA MEAT, when i confronted her, asking what extra meat did I order, she denied that she had clicked it and explained that is the regular prices and said she could not provide a receipt as she was out of paper. I then asked her to explain to me off the menu how it was so much and she couldn’t. The bottles of water are $1.75ea x2 is 3.50, orchard chicken salad is a $5 foot long and so is tuna even though she claims tuna is not and is $6.79. This leaves over $2 unexplained. So i left without the food,
I have also noticed a obvious portion difference regarding this restaurant, the amount of "meat" served is not nearly as much as other subway restaurants, as they offer 2 small scoops of tuna per sub and 1 large scoop of chicken salad per sub where as my local sub way and others i visited offer 4 small scoops of tuna per sub an 2 large scoops of chicken salad per sub.
This is clearly an effort of the restaurant to gain larger profits overcharging and offering less “meat”.
Honestly could care less about $2 but it’s just pure principle

Update by D1sapo1nted
May 11, 2011 5:57 am UTC

yea i cought my subway doing this last week, you should alawys check the reciept to check if you were charged correctly

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M
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moneeca
IN
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Jul 21, 2014 10:43 am UTC

Employees aren't providing bills and pocketing the money

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