UPS

One of your trucks collided with my vehicle on 11/13/19 around 4:15 pm in Atlanta, GA. The driver fled the scene knowing he had hit my vehicle. He fled through a parking lot before I was able to collect any information off the truck or from the driver. This is absolutely unacceptable and needs to be addressed. You should be able to track with GPS which vehicle this was. I would appreciate someone checking into this as this driver is very reckless and will end up costing UPS a lot of money when they cause a worse accident by now driving safely.

I ordered a package from Amazon that got changed over Friday morning in Statesboro, Georgia to UPS Ground for remainder of delivery that never made it. It arrived somewhere just before 2:00 pm on Nov, 8 of 2019. It seemed like the ups people I talked to didnt care and only kept telling me it was delivred When I also asked about the drivers route they claimed to me that they could not verify the driver on day of questioning. This is just SORRY customer service and if yall cant get things done right they you shouldnt be in business. I am just aggravted with the whole transactionI So not only has this been a nightmare but I can not get my product for the price I bought it for and now need a different vendor for the product I wanted. I hope the driver answers for there actions. Thank you. You can reach me at [protected]@gmail.com

I have been doing online shopping for years and lately UPS has been getting worse and worst. This is the third time I was checking my package status online for them to tell me that my address is missing. Mind you they bring a package to my house at least, at least once or even twice a week, but suddenly you can't find a whole house. I don't know what's going on with you guys. One time they delivered a package for me the day before and the next day I was to receive a package the house is missing. That's what they have on the notice. At this point I just wish we can choose who we want to deliver our packages because UPS is getting very sloppy.

I ordered something online and they'd used ups to send me the package. I paid 2nd day air so that I can get the package on time and paid higher than the ground shipping of course. Tuesday they knock on my door, took me 30 second to go down, to watch ups truck drive away, and they left me a sorry notice! The next time I wait at the first floor, they didnt even knock on the door or ring the door bell, just put the notice on the door and left, the thrid day they did the samething, I called the customer service they basic told me to [censored] off, if you want it, pay me again! This is my last time use ups

This morning 8:00am 10/30/19 while in the left lane in front of the above address a double trailer UPS driver put his blinker on and proceeded to come into the left lane. I was next to the 2nd attached double trailer. I blew my horn but he still proceeded to come over and if I hadn't slammed on the breaks to back away he would have ran into the side of my car and forced me over the median in to on coming traffic. Then he started yelling at me through his mirror. License plate P648125. You may want to take this bully driver off the road before he really hurts someone. I truly hope he is reprimanded for his actions. because if he is doing it to me I'm sure he has done it in the past because he has gotten away w/ it. I've attached a picture of the license plate for reference.

UPS delivered a flat envelope this morning by putting it in our mailbox at the end of our long driveway in the "going out mail" slot. IF I had not gotten to the mailbox before the USPS delivery, they would have taken it! Why would this be placed in the mailbox instead of at the door of our house? Putting UPS items in the mailbox is against Federal USPS regulations. Please take measures to prevent this from happening again.
The tracking number: 1Z 51E [protected] was sent to zip code 79707.

On 3 occasions, the driver has left my packages at the end of my driveway (about 400' from the house, out of site) in the grass next to my garbage cans in plain view of the road. No notice that the package is there until I see it or someone else lets me know. On one other occasion, I saw the driver getting ready to leave my yard and stopped him. I asked him where the package was and he said in the grass between the 2 vehicles parked there. I am handicapped and moved over on the porch and still couldn't see a package. He finally rolled the package, a generator, about 3 times alongside my car and said it was heavy and wasn't going to hurt himself. Had I not seen him, I probably would have backed up and hit the package, damaging the item plus my vehicle. What is the protocol for delivery of packages and do drivers not have hand trucks on the truck to move heavier packages? At no time when the package was left in the grass at the end of my driveway was I notified the package was there.

Hi, can some one help to find my package. that package holding my US passport.
I tried to call UPS and they are saying investigating but no update up to now. I serious worrying due to passport included in that package. i have travel plans with Passport and it has Visa. with out passport i can't travel any where. please help some one to resolve this.

Tracking no: 1Z1AY2011399679831

This driver sped down our driveway at least 50 miles an hour and nearly killed me. Didn't even notice I was in the driveway had earbuds on And didn't even hear me screaming. He then went into our neighbors house got back in the truck and sped back towards me. I stepped out to take pictures. He sped away.
This is happening frequent with your drivers
It is a very dangerous and real threat.
Please call me immediately at 917.250.8100
I am also sending this to the police!

UPS delivery guys leave packages in different offices without the proper person signing for packages. This is a commercial property, their are multiple Tenant complaints due to UPS deliverers leaving packages to unknown people and signing their names to show they received. This problem has been an on going issue, issues that have been reported but they fall on deaf ears. Today 10/16/19 Sammy(delivery guy) opened a Tenants door and left a package that did not belong to her it belonged to a Tenant 2 doors down. This is a continues thing with the deliveries. When they do not obtain a response from a Tenant they leave the packages on the door. No wonder alot of packages come up missing. We are a Real Estate business that has over 113 Tenants, Tenants who have 100's of customers on the daily. This is a highly traffited place. Something needs to be done regarding the deliveries.

I called my local UPS store here in Georgetown, S.C. Rita a clerk whom assisted me at the time told it was ok if I had my own box. So I proceeded with shipping my package at my local UPS. She then told me my package would arrive at it's destination 2-3 days later. Thursday would've been the date my reciever should've recieved her package. Well, apparently she didn't. I then went to track my package and found out it was damaged. I called my local UPS store. Spoke with Rita on Friday October 4th at 11:55am. Her exact words to me was, "oh I apologize that happened to you" Also how I was eligible for a refund. And the items that I'd sent had to be savaged. Well every time I call to speak with the manager, she is not there. I called corporate and made a complaint. They told me I should be able to recieve a refund if she'll just "dispute" my information in the system. They reuse to do so... So it's only right that I proceed this matter with an attorney... False Information / Stealing from customers Then when I called the corporate office, they told me that local branch is n ot an official UPS store... WTF

I have a small package as I'm a receiver customer. I tried to change delivery adress online due to nearst adress to me and the status that time was still (label created) but no any responses, no email response. Just online chat service wasn't useful because they ask me to call sender to solve my problem. The sender was very busy that time, I couldn't do anything. I fourced to receive my package from my far address with long time delivery . I don't know how this global company works and can't help there customers on sudden circumstances. I don't recommend anybody to deal

My package was supposed to be delivered to the address I have been at for the last 15 years. However, this time the driver "could not locate it".
When calling the UPS customer service it is extremely difficult to get through.
When I got lucky and got through, I have requested for the package to be re-delivered. The representative said "OK", but did completely different - put my package on "TO BE PICKED UP". No one ever apologized or extend any sort of sympathy.
I will avoid the UPS from now on as much as I could.

my tracking #: 1Z4451F90350272310
I can be reached by email: [protected]@aol.com

Sophia R.

Around 12:30 PM today, the UPS truck parked and blocked a major entry/exit to a condominium tower for a period estimated around 5 minutes. When a driver trying to exit the garage asked the driver to move, he said that she could drive down the sidewalk about 30 yards to another exit point. Obviously, this was an unreasonable request.

The garage entry is located off of 3rd Ave. NE from Beach Drive.

the driver did not make a second attempt to deliver my package he took it to a drop off point for me to pick up. I had no idea what drop off point I was supposed to go to until I called the 1 800 number for UPS at which time the recording told me the address. Always had good service from UPS until this happen. Please do your job and deliver packages because you are a delivery service company.

UPS does not leave a notice. They know I do not have a bell, but will neither call my number or leave a notice for me to make arrangements to retreive the package. I was waiting 3 weeks for a delivery, only to find out by contacting the merchant, UPS had returned the package without ever leaving notification a delivery had been attempted. They must drive by and that alone becomes the definition of 'doing their job' of attempted delivery. This is not a situation. This is a problem of laziness.

Oct 1, 2019 Tracking No. [protected] was left on my door. I did not see this one.

Oct 2, 2019 another attempt to deliver, Tracking No. [protected], driver made no attempt to contact as I was home when I heard a knock at the door that was almost inaudible. I came down stairs as I live in a two story condo, no one was there, no truck, nothing, must have left in a hurry but hung another notice on my door.

I took both slips that were on my door and filled out the back of the form, following the instructions giving signed permission to leave the package at my door. I hung these on my door as instructed.

Day three, Tracking No. [protected] your driver never looked at the slips on the door as a third notice was hung where now I have to go out of my way to pick my package up.

Are your drivers not trained to look at the slips they hang to see if there is another delivery option? If not they should be.

I talked with a rep of UPS who clearly stated that after three delivery attempts I have to pick my package up. How about three illegitimate attempts on the part of your employee who failed to do their job?

Unacceptable

I am 65 years old. I have never been treated so horrible by 2 of the employees
In that store. I had a drop off package with a scan code from amazon attached for
Return to amazon, the web site said ups would take care of everything, boxing, taping and sending all I had to do was drop it off. The line was long with many
People that had things that had items that were going to take a lot of packing.
One lady had 3 area rugs to be boxed and shipped. I knew from past experience
That my small box the had a scanned code on it did not need any other work.
I have dropped off returns to amazon before. When the store clerk was busy they always told me I could leave it and they would take care of it. I ask the girl behind the counter if I could leave it. She said no, get in line. I ask her why, many many times other employees just let me leave it, and they could scan it later. It had an
Amazon approved return code. She said, get in line or leave. I ask to speak to a manager. I do not believe the man who came out of the back room was a manager
But that is what he said. I told him I thought his employee was horribly rude and it was ridiculous that she wanted me to stand in line for what looked to be a very long time. He said to me your are ridiculous and we are not a dumpster for the
[censored] I bought from amazon. He then took my package and walked it outside and
Put it on a bench. He said your trash is outside. I was horrified. I have ms and can not stand in lines for long periods. I can not believe how absolutely horrible both of those people. She was a very obese person and seemed like she wanted to spew venom rather then deal with a customer. The man who came out of the back room was a complete idiot that should never be allowed to work in customer service, I am in complete shock as to how they treated me. I am going to call amazon to let them know how ups does not want to handle amazon returns. I am going to call every day until I get someone to take action against that ups store.. I want an apology... At the very least.

Donna curtis
3720 sunland lane.
Estero, florida. 33928