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My daughter had an accident [protected] at this Walmart store #1804. She was sitting on the bottom edge of the cart while I was looking at an item on the shelf and she rolled the cart and got her index finger stuck in the wheel and the metal piece and it ripped her fingernail down to her first knuckle. We went to the front of the store so I could better access the finger in the bathroom. It was worse than I thought. We went out because I was going to leave my cart up front and a manager and two other staff members were waiting for me. They were very helpfull in getting my four (4) year old daughter calmed down enough to bandage the finger and get our information. I was told a call back would be given to me that following Sunday to check on her. I informed them I wanted a claim filed and I was taking her to the hospital. The co-manager was very helpful and directed me to do such as well.
The problem started when no call back was given to me and when I called Monday I got a lady who was not to eager to talk to me and said I hope she is doing better. I asked for claim information and she said I would receive a call in a few days. No cal came and I called on [protected] three times to no avail because she was in the office and no one else could speak with me regarding the issue.
I finally get a response on the 24th of May only to tell me that they needed to file the info and someone would call me. I stated I was told that last week. She said she would get it initiated.
This is a 4 year old girl, who yes shouldn't have been sitting on the cart but had an accident and no one is taking responsibility on getting this resolved. Her fingernail had to be surgically removed and stiched back on to avoid her nail bed from being damaged any further then it already had. A four year old girl who now has to worry about her nail looking ugly.
I am going everywhere I can to file a complaint-this is ridiculous customer service. This is supposed to be a family store but they have no care in the world! I fear what they do for other chidren who have accidents with there non-children friendly shopping carts!
A concerned and pissed Mother- Meagan S.
The complaint has been investigated and resolved to the customer’s satisfaction.
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this is your fault and not theirs. You should have know better then to have her sit down there. That is the problem with people this day and age, they are sue happy . You are trying to get a pay out for something you dont deserve a pay out for. Pay your own medical bills due to your own negligence and move on
To all the idiots that replied to my letter, you must all work for Wal-mart. This is not my fault. My daughter was the one that was being careless and put her finger . Your company refuses to take responsibility for what happened to my child. The cart was defective idiots.
None of you have children.
I don’t work for Wal-Mart. I also take responsibility for my actions (unlike you)
And I have 2 kids. And my kids act better then you do
Nancy Young anyone?
IN THE EVENT THAT THIS IS NOT NANCY YOUNG:
I'm a health insurance agent and being that I am familiar with workers comp, accident liability and so on. You are at fault, that's the unfortunate truth. Whether it was your daughters fault or not (which that's terrible of you that you'd point the finger at a 4 year old girl) she is your child thus your responsibility. Carts are not unfriendly or defective, there is a seat specially designed for children. If she's too big, she has legs, and you have eyes so start watching your kid. Don't expect anything from Wal-Mart. It's not their job to watch your child, it's yours. Be happy it was just a fingernail and not a finger.
Hopefully you remembered to buckle her in on the way to the hospital.
Mundo, your first comment was clever. I admit that I chuckled. Your second comment went a little too far though.
Everybody that has posted replies have nailed it. It is your fault for allowing the child to be on the bottom. I do have children just so you know, and I also know that it is my responsibility to protect my children from getting hurt. I cannot remember seeing a cart that doesn't have the circle slash pictures telling you not to allow your child in this location.
On that note, the only accident I ever had with one of my children was when my daughter (who was about 7 months old) got her foot caught between the bars of the cart...except she was sitting where she was supposed to be. Stater Bros wasn't at fault in my opinion, it was just one of those things. A worker ran and got baby oil and once her foot was slippery enough we wiggled it free. Sure, the construction of the cart wasn't ideal, but that doesn't mean I shouldn't have been paying better attention. I never once blamed the store because I could have done a better job at watching her. I chalked it up to experience and learned a valuable lesson.
Consider this your lesson, never take your eyes off of your kids.
P.S. I don't even shop at Walmart, let alone work there.
No one mind Mundo, I sense a hint of troll in this one based on other comments posted by him/her.
Before you go judging me, I have a child and dont work for wal-mart. However you are at fault here. They have signs and diagrams on how to sit your child. It is not the cart that is unsafe, it is the parent that is making the situation unsafe. Blame yourslf for what happened to your daughter, not Wal-mart and not your daughter.
Mundo, this child is not a brat, ut the mothr sounds like she is one. I don't know if you have children, but after reading your commet I sure hope not.
TxAgent
I don't know if I am the only one thinking this but Irish has been banned could her new identity be Mundo Cani Dog ? They both have rude uncalled for comments. It is just the first time I have seen this person post and this was the day after Irish got banned.
Keep juding my parenting skills losers. It is you who is the bad parent Michael. You probably beat your daughter. At least I care about my daughter to follow through. If your child got hurt you would probably tell him or her not to cry and stop being a big baby. That is being a bad parent. I am a good parent. You said somewhere you are a single dad with a ten year old. We all know how abusive single dads are. That is why their wife left them. If this is not your case I apologize. Where the hell does it say that I want to sue. I just want a call back. This is not my fault, I know my daughter should not have been sitting on the bottom. However the carts are dangerous for little children and the least they can do is pay the medical bills and a little extra since this experience makes he think her fingernail looks ugly. Their carts are non-children friendly.
Norman Bates you are sounding lik you are blaming me for what happened. I just turned my back for a few seconds and somehow she ended up getting hurt. Stop blaming me, my back was turned I was looking at something, and I did complimnt them at first.
I am more concerned about Michael1972 who probably beats his child than Norman.
You know you can get sued for accusing someone of child abuse.
Lol, this wonnderful attentive parent just asked me if I knew Michael1972's child's username. When I asked "why" she said to tell him make sure the father is not abusing the boy. I think the real reason she wants it is to harass him. I know his username, sure as hell is not going to tell you and Neither is Norman nor anyone else. If you want to know ask Mike yourself.
This complaint is real. I work at Wal-mart and we do get blamed for parents failing to watch their children. Parent losed the child blames us, one parent even asked her child to stand at the edge of a shopping cart after being told it was dangerous, tried to sue when she got hurt, till they found out she did it on purpose.
No offence but I think you and Irish spend more time dissing each other. Well seems like she is gone now. Gonna miss her Private messages though. Still waiting for the reply on difference between slut and [censored].
Very well put Norman.
Michael physically abuses his child that is even worse. Why do you think he is divorced, probably beats his wife, and he should not get custody of his child. Not saying that he is a child beater, but most likely is. He can't sue me Trevor because I did not really say he was a child abuser, just suggesting he probably does beat his son.
Steven thanks for the sex ed education, very informative, but nothing to do with this letter, makes me wonder who is the real pedophile.
Norman, this letter is too well written to be Irish. Besides Irish knows the profile of Michael's son. She has (surprisingly) always shown respect for Michael and his son. She may harass other users however when it comes to harassing children she draws the line.
Meagan, Louisstevenson is only 13, too young to be considered a pedophile. His comment is just normal for a healthy 13 year old boy. Louis I doubt that Meagan is asking for the username for perverted reasons. I sure hope not. I think she just wants to give them both father and son a hard time.
I don't know many members, however Brenda and Michael are regular members on this site, and BOTH members are good loving parents from the comments I have read.
I hope your 4 year old daughter well and hope that she doesn't grow up to be a negligent and irresponsible parent as you are.
Whether she is Irish or not, she sure knows how to get attention to her letters. However Irish is careless, has tons of spelling and grammar mistakes so don't know if your theory is correct, however I agree with Michael's theory that Mundo Cani dog is Irish. However Mundo, has not been very active till Irish got banned. He/she is not a new member. Interesting to think over.
Wow way to uncover the identity. I had a big feeling it was Irish because of one thing:
The use of "Probably." She always uses it when attacking.
Also, I didn't know she was banned. I guess that's what happened to all her posts haha.
Irish, told my son through email she would be back, however you have a point, the finger does not look like a four year olds.
Meagan, I would rather die than hurt my son. The only ones I would physically abuse is anyone that hurt him.
Irish is suggesting we call CPS on her on this count of negligence upon her 4 year old daughter with big hands.
I thought my comment went through, anyways I agree with the mother here. Why are you all bashing her, the stoe is a big chain and they should show care and concern for this child. I am a parent myself and I know accidents happen. I agree that accidents happen, and parents need to watch their children, but why all this filthy talk? I am very disappointed in the other poster, and all the filthy talk about this mohter.
Welcome back Irish, you behave yourself now. I am watching you.
Wal-Mart or any other business only needs to accept Liability if the accident was casued due to neglagence on their behalf. Loose floor tiles, defective doors, wet floors not properly signed, etc...
An accident involving a child doing something they should not have been doing is beyond the scope of their control, thus beyond their liability. While I'm sure the store employee's care about the welfare of your child and hope that everything works out for her, they should not half to pay for this incident.
The final liability falls to the parent or supervising adult. Whether you agree or not, your child was doing something they should not have been doing and that caused the accident. Shopping carts are installed with child seats, safety belt and diagrams of the proper use of them, failure to follow those instructions or use the safety devices rests soley on you... Thus the liabilty is yours.
I hope your daughter gets better and everything works out, but Wal-mart is not at fault.
Maegen - you contradict yourself:
"This is not my fault, I know my daughter should not have been sitting on the bottom." If you know your daughter should not have been sitting on the bottom and you allowed her to do so, then it IS your fault. Nobody else can be to blame here. Why should Walmart pay the medical bills because YOU allowed your daughter to be hurt? Take some responsibilty or stop calling yourself a parent.
No, sorry about your assumptions, I am not the sister of Megan. Just showing concern for the little girl and this is turning into a witch hunt.
It's not turning into a witch hunt, we all know this is fake.
"Why are you all bashing her, the stoe is a big chain and they should show care and concern for this child." m- So go after the deep pockets, huh? Makes me think that this was a hoax or on purpose. The store DID show concern; they helped after the incident but they are NOT responsible for calling later to see how the girl is doing - that would be an attorney's dream in that calling later would make it seem as if Walmart believed it had some liability, which it doesn't. How a mother can complain that a store doesn't take better care of her child than she does is beyond me.
Maegan, you are the mother of this child. If you are using other family members to defend you, to make things less confusing they should state their relationship to you and post under a different username.
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I think she created a second account to have someone "agree" with her, only did not realise she was on a different account. To sum it up. Meagan herself wrote that comment
---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---
Looks like Maegan forgot what name she was posting under. She agrees with herself.
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My guess is ms Rankin is her other account?
TxAgent this is witchhunt, and how do you know the story is a fake. I don't like it when people accuse me of being the sister of Meagan just because I agree with what she posted. Seriously a little girl was injured and you need to stop calling her a bad parent. This makes you bad people, and I repeat. I am not a sister of Meagan, just showing concern for her child as Wal-mart should have.
Burn the witch.
I agree with mom whos's little girl damaged her finger. Yes we as moms need to watch our kids, but accidents happen. It is only caring and curtious that a store the size of Wal-mart show some care and concern for this child. Why all the filthy talk over something that is real. I am so dissapointed.
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Well I have a slight feeling that you are Meagan, however let's say that I am wrong and you are just someone who agrees with her. Meagan falsly accused a father of physically abusing his son. Do you not consider that filthy talk. I mean she does not even know the father and son and she accuses him of being abusive because of something she read online? Obviously, you either are the OP, or know the OP.
LOL IRISH.
Trevor, I am not Meagan, nor do I know her. I just realised I spelled her name wrong. It is spelled Maegan, not Megan. This is an unusual spelling of her name, if I were Maegan I would not misspell her name. I don't even know this Maegan person. I am just someone who agrees with her. I am just someone who will not take part of this mob witch hunt. Sounds to me like you are all employees?
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If you don't know "Maegan" or are not "Maegan" yourself why does this post appear under "Maegans4"? A good lesson to you, when creating more than one account to back yourself up, lay off the meth, you have less of a chance of not accidently posting under one username and thinking you are posting under another when you are sober.
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Sounds to me like you are all employees?
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Well, you got one thing right about me I do work at wal-mart, however I don't know about the rest of the posters. Except Brend works at Mcdonalds, and Irish is still in highschool. But hey, one right answer out of 10 is not something to brag about, only proves you are right ten percent of the time, and since you only guessed I worked at Wal-mart I would say it was more of a lucky guess than correct answer.
If this is Irish, she sure know how to make the site more fun.