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CB Fast Food Chains Wendy’s Complaints #462-481
Wendy’s

Wendy’s review: Horrendous service, cold food, everything wrong, manager complacent

D
Author of the review
11:46 am UTC

Incident ocurred on Sunday 13 March at 3:05 PM, store 744.

Mobile order for combo meal; had asked for no mustard on burger, diet beverage. No diet beverages of any kind in Freestyle (though concentrates were sitting on counter ready to be installed). Took multiple trips to counter to give opportunity to set things right. Food was cold, and they never got it right.

Opened issue on company "Contact Us" page immediately afterwards — no response. Refiled a week later — still no reply. Opened a third time, still nothing from them.

Desired outcome: I am clearly entitled to refund at the very least.

Keywords:
3 05 pm burger combo meal diet beverage freestyle incident march mobile order store sunday
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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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    Media Contact
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  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 15, 2026
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Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

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uncooked chicken and cold fries
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