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Xcel Energy review: Demand letter for threatening ( 1 comment)

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individual entered backyard police called arrived home to find him on front walk asked why he was in backyard and told he was going to change to smart meter — Colorado has a state law that they must give 90 day notice then 60 day then 30 day Told him no notice received and to leave became belligerent telling us he could do what he wanted Told him to leave and he did
now I get a letter from Excel telling me that since I threatened their unidentified employee or contractor that they are going to cut my power unless I agree to a smart meter I opted out last year and agreed to pay the extra fee Emailed customer service and to date no answer

Desired outcome: leave my current meter alone schedule times to enter my yard and read the meter

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Jun 08, 2026 9:26 pm UTC

Xcel has a program to opt-out of smartmeters, but they are completely deceptive about what that actually means. This company and Colorado PUC have been purposely vague and deceptive about the program. A opt-out meter is supposed to be non-communicating, but that couldn't be further from the truth if you pull the user manual on your opt-out meter -- they are nothing more than a smartmeter shipped with many of the radios disabled in software and a port on the front to take a manual reading. The opt-out meters do talk to Xcel's network out of the box and you can tell because they need to have a accurate clock to perform time-of-use billing -- the LCD has and got an accurate clock from their network at install despite the claim they are 'non-communicating'. Secondly, there is nothing that prevents Xcel from enabling the radios on your opt-out meter via a remote software/firmware update, also in the manual for the so-called opt-out meter. Given the head of Colorado PUC is a former industry lawyer, Colorado PUC doesn't seem to interested in addressing what most would consider outright fraud -- there is no such thing as an opt-meter in this so called program. In fact, in Boulder county you have no option to go completely off grid or use another utility. Thanks to Polis they passed an egregious bill to make it so you have to be connected to a public utility or the county can declare your house uninhabitable due to having no grid tied electrical service. Only way around that would be to have electrical service and not use it at all because Xcel wants access to your off-grid power you generate, and then pull your power from your off-grid or generated power source while also having the ability to disable it. Vote Democrats out of office in Colorado. It's not the president or his administration, these are your state and local officials doing this to you and taking your rights away from you to power your home however you desire.

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