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Birchbox

Birchbox review: I got only bad things and products from them ( 4 comments)

H
Author of the review
3:50 pm UTC

I subscribed for beauty box from the website www.birchbox.com. The price was $10 per month, but I got the first box and was disappointed. It really sucked and all things I threw out. The next box was the similar and when I tried to cancel my subscription, nothing happened. They continued to send boxes and charge me. I really need help and hopes that someone would help me to cancel it and return money back. Please, post comments.

4 comments
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J
J
Janethot
Brooklyn, US
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Jul 26, 2022 1:03 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have not received a Box I cannot log on anymore they change the platform for Birch Box the customer service phone number does not work my emails countless emails have not been answered I have to call my credit card company I guess

V
V
vgwidow1004
Lillington, US
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Feb 08, 2023 2:34 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

haven't gotten a box in 5 months and have been paying for the year plan by the plan there you have been taking my hard-earned money for 5 months and not sending me anything.

B
B
Birchboxer
Madison, US
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Mar 04, 2023 2:23 pm UTC

I have been a paid member receiving boxes for about 10 years. My subscription was paid up to be renewed in March 2023 but I've not received boxes since August. I've tried contacting the company multiple times with no response. An auto email makes it clear that messages are not even read.

F
F
Fran Stevens
Munich, DE
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Sep 23, 2023 6:08 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am getting money deducted from my account and not receiving boxes.

There is noone to contact, I want my subscription canceled!

Something fishy going on.

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    Click up if you have successfully reached Birchbox by calling +1 (877) 487-7272 phone number 0 0 users reported that they have successfully reached Birchbox by calling +1 (877) 487-7272 phone number Click down if you have unsuccessfully reached Birchbox by calling +1 (877) 487-7272 phone number 0 0 users reported that they have UNsuccessfully reached Birchbox by calling +1 (877) 487-7272 phone number
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    433 West Broadway, New York, New York, 10012, United States
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  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 26, 2026
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