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Taco Bell

www.tacobell.com

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1.1

Overall reputation rating based on reviews and complaints

Taco Bell has an overall reputation rating of 1.1/5 based on 2 reviews and 2484 complaints, indicating that the majority of fast food enthusiasts are dissatisfied with their meals.

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Taco Bell Complaints Page 125 of 125

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12:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

Taco Bell price gouging

I live in a mid sized college town in Texas situated between Austin and San Antonio, San Marcos. This town has an average family income of about 18K per year, so it is not an economicly booming town at all.

Most of the people that live here are employed by the university. The one corporate Taco Bell Store in this town seems to think that it can charge about 10% more on menu items that in markets that are much much higher in the average income bracket. One goes to a taco bell with the expectations of spending less than 5 bucks for a meal. Not so at this one, any vegetable product that is an addition is .30 cents more per item even if the item already comes with that product. Extra cheese one would expect to pay for as that is common through out the industry, however .30 for a few more chunks of onion on a bean burrito is a little much. The menu prices as I stated are higher as well, and the portions that are given for these items are about 10% less than at other stores (this was done over several days buying items at this store numbered 019846 and a store in Buda and one that is at the Sam Marcos Outlet malls, the two nearest to this store and doing a weight comparison). Now this is a little flimsy at the moment, but more research will be done and a complaint to the city on price gouging will insue.

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J
12:00 am UTC

Taco Bell overcharge for food!

We were over charged, and the manager said was because they didn't get the "skickies" (new menu prices) in yet. She also would not reimburse us the difference - This seem illegal to have the customer pay a higher price than advertised on the menu.

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The Jailer
San Diego, US
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Aug 23, 2010 11:38 am UTC

This, coupled with a negative attitude of some of the employees will only lead to dissatisfaction.

The fleecing of customers happens all the time though. You want extra cheese? They charge. But if you hold the cheese, you get no money off of your order. McDonald's, BK and others do the same.

But to not give the price on the menu? I would have told them to cancel my whole order, then reported them to the appropriate agency. This IS a GROSS violation of state law and would have levied a HEFTY fine.

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A
12:00 am UTC
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My experience at the taco Bell on 92ndst between cactus and shea was the worst I have ever had. When I walked in there the lady at the register was rude. She made no contact to say hi how can I help you, she just kinda stood there. I went ahead with my order and advised that I do not want any cheese on the chalupe that i ordered because my friend i...

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Taco Bell is ranked 3 among 57 companies in the Fast Food Chains category