CB Retail Stores Costco Complaints #1802-1821

Costco review: credit card blocked

Reviewer53243 of Port Washington, US

Sep 21, 2015 11:07 am UTC

I was shopping at the Marlboro, NJ store #1093 and the cashier told me that my Amex card was blocked. So they sent me to their tire center to find out why and after 15 minutes they found out my card was blocked from the tire center in Hazlet, NJ store #222 location. They told me I have to go back to Hazlet to resolve the problem. Then I head right over to Hazlet and talked to Matt Demster who was very rude. I was at the Hazlet tire center on 8/7/15 to get a flat tire fix and was told that it cannot done so then I went home and brought a tire that I've ordered previously online from Costco back to the store to get it installed. I did not buy a tire that day at the store and I always buy my tires at costco.com. There is no reason for them to blocked my card. I was very unhappy with this situation. It had caused me my time and frustrations.

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+1 (800) 788-9968

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