CB Department Stores Costco Complaints #2-21

Costco review: Hearing aid service ( 1 comment)

Thelma and Ian Barnes of Calgary, CA

Jun 09, 2025 6:05 pm UTC

Verified customer

Review updated: Dec 14, 2025

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Today I went into my local Costco store to set up an audiology meeting for new BiCros hearing aids. I was informed by the Audiology Dept. receptionist that they could not serve me because I owed them money.
They said they had phoned me several times to let me know I owed money but I had not responded. This may be true because I do not answer the phone because of my hearing disability.
They said the reason I owed money was due to my not paying for repairs to my present hearing aids which I had done in January 202. However, I was told that the repairs were free. They now tell me that they are only free if they are covered by the WCB (Workmens Compensation Board). They said I I had l? ead them I was covered by the WCB?

Claimed loss: Zero

Desired outcome: I wish to have the supposed debt dismissed

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Ghost7539

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Ghost7539

Dec 14, 2025 9:12 pm UTC

As a company suing Trump over tariffs I am surprised you still sell Gretzky’s wine.
Those two are peas in a pod.
Golfing and laughing.
Please do better.
Take it off the shelves.

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