CB Retail Stores Costco Complaints #462-481

Costco review: bwjsh00134

Emily Jane of Bellevue, US

Apr 17, 2019 5:39 pm UTC

I bought 4 Inflatable float rings from Costco last summer. All 4 of them ripped at the same seam within the first time of use. I contacted you guys several times with absolutely no help. I was told to not return to Costco and that you guys would honor replacements. So I did that and replacements never came and I was never refunded either. I am very upset that over a year has gone by and now its next summer and still this issue hasn't been solved. I would like my 4 replacements sent immediately or I will have no choice but to escalate this to the Attorney general's office as well as the better business bureau. Attached is a picture of the deflated float and the model #. I bought 4 of them. 2 sets of 2. Thank you. Model # appears to be BWJSH00134.

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Costco Contacts

Costco phone numbers

+1 (800) 774-2678

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Membership & Warehouse

+1 (800) 955-2292

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Online Orders

+1 (877) 849-2730

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Travel

+1 (855) 258-3217

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CostcoTickets

+1 (855) 620-7579

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Photo Center

+1 (800) 607-6861

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Pharmacy

+1 (866) 861-0450

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Concierge Services

+1 (800) 788-9968

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customerservice@contactcostco.com

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Costco address

P. O. Box 34622, Seattle, Florida, 98124, United States

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